Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

67% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (20) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 67 reviews)); "People are great and helpful" ((in 40 reviews)); "The Christmas bonus was nice and the casual dress code was also appreciated." ((in 29 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 22 reviews)); "Holiday bonus and they try to bring in food and fun things throughout the year." ((in 21 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 50 reviews)); "Micro management." ((in 43 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 24 reviews)); "Some managers do micromanage their staff." ((in 18 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 13 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

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Mercury Insurance Company

Mercury Insurance Company reviews

3.5

67% would recommend to a friend

(718 total reviews)

Gabriel Tirador

78% approve of CEO

61% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Mercury Insurance Company has an employee rating of 3.5 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

3.0

Apr 5, 2009

Decent job, but I think i could do better

Underwriter

Recommend

CEO approval

Business Outlook

Pros

When the company makes an underwriting profit we get a cut of it. That's nice.

Cons

Ah, the follies of trying to run a company in a 1960's manner when you're facing 21st century problems.

2.0

Jan 12, 2009

Want to coast? Fly under radar? Just show up. No one will care or notice for that matter.

It analyst

Recommend

CEO approval

Business Outlook

Pros

The compensation is fair, however depending on which department you work in, your experience will be vastly different.

Cons

Highly segmented company, different departments in many different cities and no plan to consolidate anytime in the future. Very difficult to get consensus across departments due to the "silo" approach. Best analogy came from a co-worker, they run the place like a mom and pop liquor store. People are friendly, but only superficially. Everyone seems afraid to speak out against bad processes. If you have the fortitude for it, and don't mind the 1960's mentality and decor, then Mercury is for you! Not at all progressive, like swimming in concrete. Lots of "secretaries" keep the manual processes running. Their bosses don't seem to be very current on best practices and leave it to chance.

3.0

Oct 23, 2008

Not great, but gets the job done

Desktop support specialist

Recommend

CEO approval

Business Outlook

Pros

Large corporation which allows them to provide competitive benefits. Opportunities to move between offices to explore other parts of the country.

Cons

Poor communication by all levels of management. At times, due to poor management, a very juvenile atmosphere existed.

Viewing 712 - 714 of 718 Reviews

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Decent job, but I think i could do better

Want to coast? Fly under radar? Just show up. No one will care or notice for that matter.

Not great, but gets the job done

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