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Mercury Insurance Company

Engaged Employer

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)
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Gabriel Tirador

79% approve of CEO

58% positive business outlook

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews
5.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

My interview experience was amazing. I got to know my team and I knew this was the place for me. I spent over a decade at another local insurance carrier, and it was hard to start the process of leaving what I knew. I have never been so happy after taking a risk. I experienced less hesitation coming here than I did changing departments in my last organization. Everyone was genuinely trying to get to know me in the Mercury interview as well. My experience at my prior carrier was that competing managers were trying to keep you from moving ahead instead of trying to understand how you could contribute. My coworkers are some of the smartest people in the industry and I am so thankful to be here. Above all, I am so happy that the range of my skills I've developed over my career will positively contribute at Mercury. Mercury definitely has a family atmosphere and I look forward to a long career here!

Cons

None! My leader and executive leader exemplify the kind of leader I want to be. The Human Capital department was also amazing during the entire hiring process.

1.0
Dec 2, 2019

Real life "Office Space"

Recommend
CEO approval
Business Outlook

Pros

Holiday bonus, free time.

Cons

If you don't suck up or know someone in management, you won't advance. Also, more than once, the vibe from male managers towards women was very creepy and inappropriate.

2.0
Nov 3, 2019

Claims Examiner

Recommend
CEO approval
Business Outlook

Pros

They provide a yearly Christmas Bonus.

Cons

Heavy claims volume, understaffed, underpaid, and they are constantly adding job duties without offering additional pay for the increased workload. The company has not had an underwriting bonus in over three years, the average annual raise (2-3% for a meets employee) does not even cover the cost of living increases Californian’s see each year. Management, Divisional Management and Admin is so busy trying to cover their own tracks they don’t actually lead. Little to no consistency between branches and branches are constantly battling each other. There is poor communication between branches and some management is downright rude to employees. There are Manager’s at the company that send unprofessional e-mails and employee’s are told to ignore it. “That’s just the way this person is”, is unacceptable. The company needs to do a better job with identifying poor leaders and replace them with people who are focused on the employee experience. There are almost no work from home positions, very little flexibility for work days and hours. The company adheres to the “do more with less mantra”. Employees are seen as expendable. The company only focus’ on numbers there is no focus on the people.

Viewing 76 - 78 of 719 Reviews

Glassdoor has 757 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.