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Mercury Insurance Company

Engaged Employer

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)
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Gabriel Tirador

79% approve of CEO

58% positive business outlook

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews
2.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home with a 1 hour lunch makes it tolerable

Cons

Besides the low pay, you expect rude customers but the unprofessional internal employees are unimaginably unprofessional, specifically the "help" desk and account service specialist but management doesn't care

1.0
Jun 14, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

With handling a large amount of tasks - property damage, collision, bodily injury coverage claims - its great training for other roles that have less responsibility when you leave the company.

Cons

You are not a specialist and you handle multiple roles so you never get your work done. You're always under an enormous amount of pressure. As soon as people enter the role, they find any way of leaving the role within the first few months before you accumulate enough claims to start making mistakes... and thus getting stuck in the role due to your mistakes.

3.0
Jun 7, 2021

Good Company

Recommend
CEO approval
Business Outlook

Pros

great benefits compensation package is fantastic clean safe work environment The majority of supervisors and managers are knowledgeable helpful and want you to grow

Cons

will swap your manager/supervisor for a terrible one in a heart beat holds doctor visits and sick time against you specific managers will hide behind a arbitrary company rule to let someone go if they do not like them and say its company policy when they have no problem writing people up for the same offence especially if they egregious offenders

Viewing 73 - 75 of 719 Reviews

Glassdoor has 757 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.