Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 68 reviews)); "People are great and helpful" ((in 36 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 30 reviews)); "Holiday Bonus of 2 weeks Pay." ((in 25 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 20 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 54 reviews)); "Micro management." ((in 43 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 25 reviews)); "Some managers do micromanage their staff." ((in 19 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 12 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

3.0

Sep 21, 2014

Schizophrenic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people in the trenches. Very loyal long term employees.

Cons

The company continues to bank on its old reputation even though it is no longer able to deliver its superior product. It over promises and under delivers to its agency force. Employees become confused by the mix messages from management.

2.0

Jan 5, 2014

Mercury Insurance Review

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Mercury will train you without having prior insurance experience. Good benefits. Christmas bonus equal to one-half month's salary. Great co-workers.

Cons

Have an exit plan. This place will literally suck the life out of you. Prepare to be worked to your breaking point, and then some. If you were a slacker in school, this job may work for you. Doing mediocre work will help you do your job faster and handle the workload. If you aim for producing quality work, you won't keep up. Do not expect any support when you get to the breaking point because there will be none. If you can't handle the overload, the perception is that you're the problem.

1.0

Oct 31, 2013

Don't work here

Casualty adjuster

Recommend

CEO approval

Business Outlook

Pros

When I first started working for Mercury, they had great pay, bonuses, great raises. Then they decided to pay millions of dollars to get Prop 33 passed in California. At the same time, they laid of hundred of employees and expected everyone to pick up the slack. They then reduced the benefits and raises.

Cons

Irrational expectations; hostile work environment; no room for advancement; very stressful job with a lot of responsibility; HR is biased and on management's side.

Viewing 100 - 102 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Examiner II - Wind/Hail

Talent Acquisition Coordinator