Mercy Patient Service Associate reviews

3.7

63% would recommend to a friend

(42 total reviews)
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Steve Mackin

23% approve of CEO

54% positive business outlook

Patient Service Associate employees have rated Mercy with 3.7 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Patient Service Associate professionals have a good working experience there. Mercy is rated in line with the average (within 1 standard deviation) by Patient Service Associate professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

42 reviews
2.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Direct supervisors are great. 90% of my coworkers are awesome.

Cons

They reduced all PRN workers to base pay and tried to strongarm us into going full time or "part time" - in quotes because they said part time was considered 36 hours a week, lol. They presented this as a way to help us, but in reality it was a way for them to save a few bucks and ensure they had a consistent supply of bargain bin workers. Haven't picked up a shift since and their floor workers are drowning because everyone either left or doesn't pick up. Upper management is delusional. They also lost a lot of great workers because they constantly got stuck with trainees instead of getting a break and being able to just work for a few weeks before getting another one. The educators are some of the most cognitively challenged people I've ever met, which is sad because they're the ones who get ahold of all the new hires initially and teach some truly useless things.

4.0
Sep 11, 2024

2024

Recommend
CEO approval
Business Outlook

Pros

Always willing to work with school schedules.

Cons

Working on holidays and weekends

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Mercy Response
1y
Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.
5.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

No complaints at all here!

Cons

Mercy is a great place to work!

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Mercy Response
1y
We always consider it an honor to receive five-star reviews! We’re elated to know you’re enjoying your time with Mercy. Thank you for your time and review. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.
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Glassdoor has 3,087 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.