Is Merlin Entertainments a good company to work for as a Ride Operator?

Ride Operator professionals working at Merlin Entertainments have rated their employer with 2.4 out of 5 stars in 40 Glassdoor reviews. This is a lower than average score with the overall rating of Merlin Entertainments employees being 3.2 out of 5 stars. Search open Ride Operator Jobs at Merlin Entertainments now and start preparing for your job interview by browsing frequently asked Ride Operator interview questions at Merlin Entertainments .

Does Merlin Entertainments pay Ride Operator employees well?

Ride Operator professionals rate their compensation and benefits at Merlin Entertainments with 1.8 out of 5 stars based on 40 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Ride Operator salaries at Merlin Entertainments.

How happy are Ride Operator professionals working at Merlin Entertainments?

14% of Ride Operator employees at Merlin Entertainments would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Ride Operator professionals have also rated Merlin Entertainments with a 2.0 rating for work-life-balance, 2.5 rating for diversity and inclusion, 2.6 rating for culture and values and 1.8 rating for career opportunities.

What are the top reviewed jobs at Merlin Entertainments?

Guest Experience Host (44) , Host (33) , Ride Operator (31) , Manager (23) , Ride Host (20) , Actor (16) , Retail Assistant (15) , Actor/Performer (14) , Duty Manager (14) , Guest Experience (14) , Admissions Host (12) , Assistant Manager (12) , Food and Beverage (12) , Food and Beverage Assistant (12) , Rides and Attractions Host (12)

What are the pros of working at Merlin Entertainments according to real employee reviews?

"You meet great people and get to hang out with the sea animals" ((in 99 reviews)); "Some good benefits such as 20 free tickets after working for 6 weeks" ((in 51 reviews)); "Team are great and care" ((in 47 reviews)); "Free tickets for you and your family and friends" ((in 37 reviews)); "Great opportunities to work with guests of all ages." ((in 18 reviews))

What are the cons of working at Merlin Entertainments according to real employee reviews?

"Poor management of set up" ((in 105 reviews)); "Long hours and on your feet all day" ((in 63 reviews)); "have to work weekends low salary" ((in 33 reviews)); "Bum licking and party going with managers always gets you to the top." ((in 33 reviews)); "There was No work life balance" ((in 22 reviews))

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Merlin Entertainments

Merlin Entertainments Ride Operator reviews

2.4

14% would recommend to a friend

(40 total reviews)

Fiona Eastwood

24% approve of CEO

18% positive business outlook

Ratings by category

2.6

Culture & values

2.5

Diversity & inclusion

2.0

Work/Life balance

1.8

Compensation and benefits

1.8

Career opportunities

1.6

Senior management

Ride Operator employees have rated Merlin Entertainments with 2.4 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Ride Operator professionals have an average working experience there. Merlin Entertainments is rated 38% below average by Ride Operator professionals compared to other employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

40 reviews

5.0

Aug 27, 2025

Fun place to work

Ride operator

Recommend

CEO approval

Business Outlook

Pros

- great training - 2 breaks and 1 lunch - nice people to work with

Cons

- got in trouble for someone else

5.0

Jul 28, 2025

Rides Operator Pro's and Con's

Rides operator

Recommend

CEO approval

Business Outlook

Pros

Working in a team environment with mainly university students as co-workers Can work on a variety of rides

Cons

Can be quiet physically demanding depending which ride you work on

3.0

Jul 9, 2025

Not the best, not the worst

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Fun environment and great people

Cons

No room for progression, very robotic minded "The merlin way or nothing"

Viewing 4 - 6 of 40 Reviews

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Jobs at Merlin Entertainments

LEGOLAND DISCOVERY CENTER- SEASONAL RIDE OPERATOR + PLAYMAKER

SR. LEAVE & BENEFITS SPECIALIST

SR. RIDES MAINTENANCE MANAGER

Merlin Entertainments reviews FAQs

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Merlin Entertainments

Merlin Entertainments Ride Operator reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun place to work

Rides Operator Pro's and Con's

Not the best, not the worst

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