MetLife Customer Service (CSR) reviews

3.1

56% would recommend to a friend

(107 total reviews)
avatar

Michel Khalaf

50% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated MetLife with 3.1 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. MetLife is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

107 reviews
3.0
Sep 14, 2020

Eh

Recommend
CEO approval
Business Outlook

Pros

Good health insurance. Flex time for clocking in. Paid holidays. Lots of PTO days. Being able to work from home.

Cons

Cliques. Favoritism. Rude bosses. Micro-management. Always short staffed. Burn out.

Viewing 79 - 81 of 107 Reviews

Glassdoor has 8,291 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.