MetLife Customer Service (CSR) reviews

3.1

56% would recommend to a friend

(107 total reviews)
avatar

Michel Khalaf

50% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated MetLife with 3.1 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. MetLife is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

107 reviews
3.0
Jun 2, 2019

Nice Place to Work

Recommend
CEO approval
Business Outlook

Pros

Paid time off and salary is fair.

Cons

Stressful and technology is less than desirable.

5.0
Apr 22, 2019

Good

Recommend
CEO approval
Business Outlook

Pros

Benefits seem like they will be pretty good

Cons

None as of yet. New hire

Viewing 82 - 84 of 107 Reviews

Glassdoor has 8,291 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.