MetLife Customer Service (CSR) reviews

3.1

56% would recommend to a friend

(107 total reviews)
avatar

Michel Khalaf

50% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated MetLife with 3.1 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. MetLife is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

107 reviews
5.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company culture that makes coming to work enjoyable

Cons

Processing jobs like this start to get very monotonous after a while

1.0
Nov 19, 2018
Recommend
CEO approval
Business Outlook

Pros

amazing office with great view of downtown

Cons

I started with the company and then had a sick baby that ended up in the hospital. I should have been paid on the 15th of the month and still have not received my final pay. I continue to get the run around and so today sadly I am filing a wage complaint with the labor board.

Viewing 85 - 87 of 107 Reviews

Glassdoor has 8,291 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.