Metapack reviews

4.0

80% would recommend to a friend

(81 total reviews)

John Clem

83% approve of CEO

71% positive business outlook

Metapack has an employee rating of 4.0 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metapack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews
2.0
Aug 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people (bar senior management)

Cons

Attrition over 30%, NPS -40, tight finances (no pay rises and limited backfill), no product roadmap, poor senior management.

avatar
Metapack Response
8y
Thank you for taking the time to post your review and sharing your views, though we would like to correct a few of your statements. Our employee attrition is much lower than you state and typical for London while our NPS is also not as low as you suggest. We have an annual pay review each April, and we did give increases in April 2017, though as you would expect we review the salaries of all staff and award increases as appropriate. We are also actively recruiting to back-fill every vacancy including a newly created role for a Global Head of Product which will help drive our product roadmap and strategy. If you would like to discuss any of your statements further feel free to reach out to the HR team - happy to go for a coffee and discuss.
3.0
Aug 24, 2017

Product Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are lovely Fancy building which looks impressive

Cons

Attrition rate is abnormally high There is too much change constantly, therefore it has a disruptive atmosphere

avatar
Metapack Response
8y
Thank you for taking the time to post your review, like with the majority of fast growing businesses we have gone through some change and sometimes this can cause disruption. If you would like to discuss any of your concerns in more detail don’t hesitate to reach out to the HR team.
4.0
Jun 25, 2017

Customer Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lovely company to work for. Everyone is willing and happy to help.

Cons

The company has a high attrition rate.

Viewing 70 - 72 of 81 Reviews

Glassdoor has 83 Metapack reviews submitted anonymously by Metapack employees. Read employee reviews and ratings on Glassdoor to decide if Metapack is right for you.