Metromile reviews

4.1

79% would recommend to a friend

(244 total reviews)
avatar

Dan Preston

86% approve of CEO

71% positive business outlook

Metromile has an employee rating of 4.1 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Metromile employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

244 reviews
1.0
Apr 27, 2018

Auto claims adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere , snacks for employees

Cons

Unorganized, no profits being made. Investors are covering the bills. No real procedures in place. It's confusing as to what the so called procedures are. Be expected to be overwhelmed and work alot of hours, especially for PD reps. Total loss and subro rep have no support. It's a matter of time before a law suit will be filed by an employee or customer bc of how unorganized the company is run.

5.0
Oct 15, 2014

Have fun while solving challenging problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We’ve got a great ~40 person team with really smart people that are also super fun to hang out with. Weekly happy hours, weekly beer o’clock during company demos, board game nights, karaoke, musical jam sessions, catered lunch 2x a week (sometimes 3 with in-house tech talks), are always expanding and growing, Product Managers who make it easy for you to do what you are good at, 2 week sprints / release cycles, subsidized Muni/Bart etc passes, $50/mo on gym & equipment, an amazing CEO who will also be your best bud but still someone you super respect, user-centered, and of course, car lovers. The compensation is market-rate and fair, with equity. Very flexible schedules so you don't have to worry about going to an appointment in the middle of the day or going home early for your kid's baseball game. People generally come in between 8-10 and leave between 5-7, and have a specific passion that they are working on here. Upper management cares about how you want to progress in your career, and give you plenty of opportunities to grow and learn. Very supportive team with a general sense of camaraderie, as evidenced by frequent nerf gun battles.

Cons

We're still a small startup, so there are some growing pains like small office (working on moving soon), and having to figure out best practices, processes, and work flows for your field through some trial and error, instead of having them already in place. However, it's still extremely rewarding and you have a lot of ownership in building company culture and processes for your specific field. In my 2+ year experience, the company has been pretty fast at iterating on working out kinks of being a small startup.

2.0
Dec 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Not sure how relevant this is anymore with the acquisition, but Company's culture was pretty great. People were awesome and many projects were fun to work on even though pretty unrealistic at times.

Cons

Future seems pretty dim though. With the acquisition we are just losing our grip on things, our roles are far from what we expected it to be and obviously we are now 4 levels below someone at Lemonade. Waste of time for those who joined Metromile for career growth

Viewing 7 - 9 of 244 Reviews

Glassdoor has 250 Metromile reviews submitted anonymously by Metromile employees. Read employee reviews and ratings on Glassdoor to decide if Metromile is right for you.