Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 68 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 48 reviews)); "All the people here are great and want to see you succeed and advance." ((in 31 reviews)); "Great work life balance" ((in 22 reviews)); "Everyone in my department is friendly and willing to help." ((in 17 reviews))

What are the cons of working at Metronet according to real employee reviews?

"revolving door of poor management" ((in 24 reviews)); "Training is horrible." ((in 13 reviews)); "Terrible upper management." ((in 6 reviews)); "Bad communication." ((in 5 reviews)); "Long hours and sometimes in bad weather" ((in 4 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

Metronet reviews

3.9

74% would recommend to a friend

(652 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

652 reviews

3.0

Oct 28, 2024

Great Coworkers, Lackluster Pay

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Loved my direct supervisor, and coworkers that I spent a majority of my day with. Very interesting and great technologies at work and improvement. Lots of future potential for the company. Remote work was fantastic. Plenty of vacation for employees, though couldn't utilize it all with how busy we were. Was a very good entry position and pay was reasonable for given experience.

Cons

Management doesn't recognize good talent, and would rather lose good people to save paying adequate market salaries. Headquarters wouldn't meet market pay for where their satellite office is. Management promised the world but would typically only minimally deliver. Promotions and growth were not made clear or overal just ignored by upper levels.

1.0

Aug 27, 2024

Terrible

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Remote work.. for now. Pretty cool atmosphere.

Cons

Pay. Pay.Pay. They start Tech support at $17/hr. Insurance is expensive. No perks. Unless you live in a service area, then you get free internet. Tmobile is taking over and EVERYONE is terrified for their future. Did I mention the pay is horrible? You have to post in chat for everything. Going to lunch or break? You have to post it in chat to get approval first. Making an outbound call? Post it in chat. You need a tech scheduled? Post it in chat. It's a very prehistoric feeling system. Training is horrible. It's 3 weeks classroom and 1 week nesting. Out of the 3 weeks, you shadow maybe 3-5 hours of calls and you do roleplay calls for half a day before nesting. The company is a mess.

Metronet Response

1y

Thank you for sharing your thoughts on Glassdoor. We are sorry to hear about your negative experience. We encourage you to connect with our Associate Resources department to discuss your specific issues in more detail.

2.0

Jun 1, 2024

Metronet Review

Fiber engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture, good employees, social events.

Cons

It doesn't pay enough. They don't realize employees are leaving because of this.

Metronet Response

1y

Thank you for sharing your thoughts. We're glad you appreciate our culture, employees, and social events. We understand your concern about compensation and are constantly reviewing our pay structures to remain competitive. Your feedback is valuable as we strive to create a rewarding experience for all our employees.

Viewing 58 - 60 of 652 Reviews

Jobs at Metronet

Contract Administrator

Fiber Technician - Greenville, NC

Fiber Technician - Pontiac, MI

Rochester Hills, MI

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Fiber Technician - Lexington, KY

Fiber Technician - Alexandria, LA

Metronet

Metronet reviews

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Reviews by job title

Great Coworkers, Lackluster Pay

Terrible

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