Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 63 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 48 reviews)); "All the people here are great and want to see you succeed and advance." ((in 35 reviews)); "Everyone in my department is friendly and willing to help." ((in 17 reviews)); "Great work/life balance" ((in 16 reviews))

What are the cons of working at Metronet according to real employee reviews?

"revolving door of poor management" ((in 22 reviews)); "Terrible upper management." ((in 7 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 6 reviews)); "Bad communication." ((in 5 reviews)); "time off is lacking compared to competition" ((in 5 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

Metronet reviews

3.9

74% would recommend to a friend

(652 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

652 reviews

3.0

May 23, 2024

.

Fiber technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits, they provide you with everything you need, decent pay, good chances at OT, decent rewards for working OT.

Cons

Job is overly stressful, there is often a whole lot for 1 tech to do by himself on a job which makes it overwhelming lots, overwhelmed by lots of lots of jobs on a tech (ex. I’ve seen guys with Multiple 8-10s , 10-12s & more before the tech can even do a single job) that is stressful, Why? And then you are rushed to do certain things like install in a 2 hr span period when it takes damn near 30 minutes just for the equipment to even boot up and don’t let you have a long drop oh boy. And then they want us to make it nice and aesthetic but want us to hurry up and rush that isn’t possible for certain people and that don’t make no sense in all reality. Quality Control. Sometimes you get talked to crazily…

Metronet Response

1y

Thank you for your feedback! We understand your concerns about the stress and workload, and we're actively working to improve our processes and support systems. Your suggestions for a helper position and better time management are noted, and we'll explore how we can implement them to create a more manageable work environment. Your input is valuable as we strive to enhance the experience for all our employees.

3.0

May 21, 2024

They changed my job without giving me an option

Depends on the day

Recommend

CEO approval

Business Outlook

Pros

Most of the people I've worked with are great, of course I only know most of them through teams since the company is so spread out.

Cons

Originally thought it was a great job, when I accepted the position, I was told Mon-Fri daytime hours, base pay and commission. 9 months in I come to work and am told I'm now in a new department (no offering me the new position and no options) I now have to go through training again for my new position. I now no longer get commission, only my base pay. And my hours change weekly including weekends. Not only that but now my day is micromanaged to the point they tell me when I can take a break and when I can eat.

Metronet Response

1y

Thank you for sharing your experience. We're glad to hear you've had positive interactions with your colleagues. However, we're sorry to hear about the challenges you've faced with your role transition and changes in compensation and scheduling. We strive to provide clear communication and support to all our associates, and your feedback helps us improve.

2.0

Aug 26, 2023

Good benefits

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good medical benefits and some of the people are nice

Cons

Overworked, underpaid, and the inability of leadership to understand the culture comes from the top down and pizza parties don't make up for inconsistent bonus and salary distributions.

Viewing 61 - 63 of 652 Reviews

Jobs at Metronet

Contract Administrator

Fiber Technician - Greenville, NC

Pole Permitting Coordinator

Warehouse Specialist - Evansville, IN

Fiber Technician - Lexington, KY

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They changed my job without giving me an option

Good benefits

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