Is Michaels a good company to work for as a Custom Frame Manager?

Custom Frame Manager professionals working at Michaels have rated their employer with 3.0 out of 5 stars in 626 Glassdoor reviews. This is a lower than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Custom Frame Manager Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Custom Frame Manager interview questions at Michaels .

Does Michaels pay Custom Frame Manager employees well?

Custom Frame Manager professionals rate their compensation and benefits at Michaels with 2.0 out of 5 stars based on 626 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Custom Frame Manager salaries at Michaels.

How happy are Custom Frame Manager professionals working at Michaels?

46% of Custom Frame Manager employees at Michaels would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Custom Frame Manager professionals have also rated Michaels with a 3.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 654 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 602 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 377 reviews)); "Flexible hours and scheduling." ((in 189 reviews)); "Benefits are good for full time and part time employees" ((in 180 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Pay is low in all positions and the chance of getting a fair yearly review and raise not all." ((in 977 reviews)); "Poor management and mistreatment of employees" ((in 722 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 448 reviews)); "No training and no advance warning." ((in 285 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 121 reviews))

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Michaels

Michaels Custom Frame Manager reviews

3.0

46% would recommend to a friend

(626 total reviews)

David Boone

28% approve of CEO

32% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

2.7

Senior management

2.6

Career opportunities

2.0

Compensation and benefits

Custom Frame Manager employees have rated Michaels with 3.0 out of 5 stars, based on 626 company reviews on Glassdoor. This indicates that most Custom Frame Manager professionals have an average working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Custom Frame Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

626 reviews

3.0

Feb 20, 2026

It's ok

Certified custom framer

Recommend

CEO approval

Business Outlook

Pros

I loved working in framing, The work was satisfying, I enjoyed helping customers. I enjoyed putting the pieces together.

Cons

Pressure to increase sales that was prioritized over customer needs and satisfaction, Expectations to work in the entire store, not just framing; I was also expected to juggle being on the sales floor and cashiering at the front on top of somehow getting custom orders done and taking care of framing customers.

3.0

Feb 9, 2026

fair

Certified custom framer

Recommend

CEO approval

Business Outlook

Pros

good customers, tolerant, comprehencive. flexible time. safe

Cons

too much work, no benefits, no social life. not stable

2.0

Feb 4, 2026

It's a retail job. You get what big box store mentality

Framer

Recommend

CEO approval

Business Outlook

Pros

Hours are pretty flexible if you do your job, but it's retail so never consistent

Cons

It's corporate retail. Everything sucks. It's worse now with all of the weird changes. If you need a job, definitely apply, but don't expect much.

Viewing 13 - 15 of 626 Reviews

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Michaels reviews FAQs

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Michaels

Michaels Custom Frame Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's ok

fair

It's a retail job. You get what big box store mentality

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