Is Michaels a good company to work for as a Cashier/Sale Associate?

Cashier/Sale Associate professionals working at Michaels have rated their employer with 3.5 out of 5 stars in 827 Glassdoor reviews. This is a higher than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Cashier/Sale Associate Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Cashier/Sale Associate interview questions at Michaels .

Does Michaels pay Cashier/Sale Associate employees well?

Cashier/Sale Associate professionals rate their compensation and benefits at Michaels with 2.4 out of 5 stars based on 827 anonymously submitted employee reviews. This is 4.1% worse than the company average rating for salary and benefits. Find out more about Cashier/Sale Associate salaries at Michaels.

How happy are Cashier/Sale Associate professionals working at Michaels?

49% of Cashier/Sale Associate employees at Michaels would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Cashier/Sale Associate professionals have also rated Michaels with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 654 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 602 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 377 reviews)); "Flexible hours and scheduling." ((in 189 reviews)); "Benefits are good for full time and part time employees" ((in 180 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Pay is low in all positions and the chance of getting a fair yearly review and raise not all." ((in 977 reviews)); "Poor management and mistreatment of employees" ((in 722 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 448 reviews)); "No training and no advance warning." ((in 285 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 121 reviews))

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Michaels

Michaels Cashier/Sale Associate reviews

3.5

49% would recommend to a friend

(827 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.2

Senior management

2.8

Career opportunities

2.4

Compensation and benefits

Sale Associate/Cashier employees have rated Michaels with 3.5 out of 5 stars, based on 827 company reviews on Glassdoor. This indicates that most Sale Associate/Cashier professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Sale Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

4.0

Apr 9, 2025

Good job to have

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Discounts and good pay rate

Cons

They call you in on your days off

1.0

Apr 9, 2025

Pay and management a joke

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Only good thing coming out of this job is the employee discount

Cons

Pay is horrendous and matches the management. Management never owns up to mistakes and lack of training they give.

5.0

Apr 7, 2025

Great to work as a part-time job while in school

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

flexbility, kind, give raises with seniority

Cons

minimum wage job, holiday hours are long, customers can be rude

Viewing 31 - 33 of 827 Reviews

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Michaels

Michaels Cashier/Sale Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good job to have

Pay and management a joke

Great to work as a part-time job while in school

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