Michaels reviews

3.1

44% would recommend to a friend

(9,675 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Straightforward work, your typical retail job, if you like arts and crafts then it could be interesting to you

Cons

Not that much training, can get a bit boring if you dont care about art or crafts

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount was a nice perk.

Cons

Was quickly scheduled for more hours than I originally requested and given customer framing responsibilities with no additional compensation and minimal training.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively easy job, lots to keep you busy and moving if you hate a stationary job. Easy to keep moving up from this role. The right team will make this your favourite role! Perfect job if you enjoy being the solution for everyday problems (just get your pay's worth).

Cons

Far too many hats, as Michaels tends to understaff. Can be a real slog with lack of support for training and followup coachings for cashiers. Hard to recommend this job long-term due to typically low entry pay, and pay gaps in similar management roles caused by company decisions over the last half decade or so.

Viewing 52 - 54 of 9,675 Reviews

Glassdoor has 9,991 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.