Is Michaels a good company to work for?

Michaels has an overall rating of 3.1 out of 5, based on over 9,990 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Michaels to a friend and 36% have a positive outlook for the business. The best reviews about Michaels have been left by employees working as Part Time Sales Associate , Community Manager and Front End Cashier .

Does Michaels pay their employees well?

According to anonymously submitted Glassdoor reviews, Michaels employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Michaels. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Michaels?

44% of Michaels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michaels 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (805) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (262) , Certified Custom Framer (249) , Custom Framer (154) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 660 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 588 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 384 reviews)); "Flexible hours and scheduling." ((in 179 reviews)); "Benefits are good for full time and part time employees" ((in 172 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 991 reviews)); "Management was poor and unorganized" ((in 711 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 445 reviews)); "No training and no advance warning." ((in 286 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 118 reviews))

What are employees saying about Michaels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michaels layoffs and their outlook for job security at Michaels in 2026.

What are the top reviewed Michaels locations?

Irving , Houston , Dallas , New York , Chicago , Jacksonville , San Diego , Los Angeles , San Antonio , Charlotte , Atlanta , Austin , Miami , Fort Worth , Tampa , Phoenix , Minneapolis , San Jose , Orlando , Richmond , Baltimore , Portland , Philadelphia , Pittsburgh , Las Vegas , Virginia Beach , Cincinnati , Raleigh , Indianapolis , Alexandria

Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,674 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

4.0

Jun 22, 2010

Okay seasonal job

Cashier/stocking/customer service

Recommend

CEO approval

Business Outlook

Pros

Great if enjoy the people you work with. There are a lot of interesting things that can become your hobby in the store.

Cons

Some tasks can be mundane, but someone has to complete them. Sometimes other workers cut corners in stocking and shelving that they aren't held accountable for. Depending on the store chances for advancement are can be very limited. You may have to wait until someone retires or leaves a position as well as have a certain amount of time in the position below the position you want.

3.0

Jun 10, 2010

Boring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Getting paid for coming to work

Cons

Not much promotion potential from the store level. No support from management to complete college education.

1.0

Jun 9, 2010

If you REALLY want a job you won't like at all...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

catching some of the sales, occasionaly "employee appreciation" discounts, plenty of hours during the winter holiday season, some friendly customers

Cons

Hard work for minimum wage (I.E. unloading the truck, being stretched waay too thin, Running around like crazy trying to get everything on your gameplan done), Hours being cut when sales are "low", Being told, in so many words, that you have no right to organize being made to feel as though you ought to do everything for a corporation that cares nothing about you & has to hire new and incompetent people every few months ridiculous rules and procedures to follow to improve the company that cares nothing about its employees.... Not to mention the fact that you have to buy a whole new wardrobe when you get a job there that Michaels pays 0% of the cost for.

Viewing 9598 - 9600 of 9,674 Reviews

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Michaels

Michaels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Okay seasonal job

Boring

If you REALLY want a job you won't like at all...

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