Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Sample sales, employee discounts in stores

Cons

low pay, terrible benefits package, the Information technolgoy department is run like a sweat shop. Due to budget cuts all new projects have been put on hold and information technology department sole purpose is steady state and keeping the boat afloat. The CIO would rather hire high paying consultants to do the job rather than provide the appropriate training and invest in his own team. The overall morale of the Information Technology department is extremely low. All the good one jumped ship and the good ones who are left are depressed with low morale.

2.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are looking for seasonal work, then it would be a tolerable place.

Cons

Those who have worked there a while make an assumption that their nightly cleanup ritual is easy. IF you don't clean up during the day then it is a hard job to cleanup at night. One manager would just let some things go while anothers would try to make up for it the next night. The break schedules were disorganized and the mocked training wasnot helpful. Management just threw me out there. It makes you anxious when you look around and someone forgot to tell you how to use the intercom.

3.0
Feb 13, 2009
Recommend
CEO approval
Business Outlook

Pros

This store has great employees, and is a fun happy work environment to work in. I have worked in other Michaels stores as temp help, and by comparison, consider myself VERY lucky to have these people to work with everyday. The management in this store is good, and I don't think I would ever transfer to another store if a job became available. Work is only 12 minutes away from where I live, so the price of gas doesn't figure in too much. I am VERY arsy/craftsy so this job suits me very well. I have done almost every craft in the store at one time or another. It's great seeing the new stuff arrive (like a backwards Christmas, you just don't get to keep what you open up!).

Cons

Low wage, low hours but unreasonable high expectations of work levels, resulting in even higher frustration and stress. I am retired, so I am luckily not dependent on the paycheck to pay bills every month. Upper management (at corporate level) doesn't have realistic views of what the average company is really all about, and the challenges that their employees face. They are trying so hard to streamline the company that they are loosing sight of the fact that their employees are their greatest asset. If you work part time, you have very limited hours available. Michaels has a policy of having a certain number of employees for a certain size of store. The employees that are very knowlegable about arts and crafts work the same amount of hours as an associate that knows little to nothing about arts and crafts. Does this make good business sense? No. No monitary compensation for changes in the dress code. I have worke here for 18 months and the dress code has changed twice now. I have had to buy new clothes to fit the dress code and there has never been any compensation from the company.. It is also scarry all the things made in China that are recalled.

Viewing 9652 - 9654 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.