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      Michaels

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      Michaels reviews

      3.1

      44% would recommend to a friend

      (9,672 total reviews)

      David Boone

      36% approve of CEO

      36% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.7

      Senior management

      2.7

      Career opportunities

      2.5

      Compensation and benefits

      Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Mar 5, 2011

      A good place to work if you just need a steady income, but your not overly worried about advancing.

      Cashier/sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Usually pretty good with giving your requested days off, the amount of hours you ask to work, helpful when you may not know a lot about a certain product or situation.

      Cons

      Many times one person gets left with all the work, while the other employees waste time. The department managers and supervisors sometimes act less professional than the sales associates and cashiers.

      1.0
      Feb 16, 2011

      Unrealistic Expectations with no Support

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits. It's a job. Small commute. Good places nearby to eat lunch. Not much more than that.

      Cons

      No accountability. No payroll to complete too many tasks. We are supposed to improve service with decreasing payroll and increasing tasks. If we don't complete all of the tasks in the unrealistic time frames, we are told that we aren't keeping up. Stores structure is task focused, yet management is held accountable for improving the service that the associates provide, while eliminating shifts. 71% of Audit is customer service based, yet nothing has changed to allow us to service the customers. When a member of management would like to address these concerns, they are told to just work and keep trying.

      3.0
      Jan 18, 2011

      Unrealistic expectations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Constantly changing work enviroment can get complicated

      Cons

      Too many priorities does not permit adequate focus

      Viewing 9652 - 9654 of 9,672 Reviews
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      Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.