Michaels reviews

3.1

44% would recommend to a friend

(9,676 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexible schedule compared to full time - Some good team members - Employee discount (30%) -Interesting customer projects

Cons

-Insane push for credit card sales that alienated both customers and team members -Insane expectations for timing w/ truck and pushing inventory -Petty managers, favoritism, etc -Annoying corporate changes (like SCO changes) -Frustrating coupon policies, which upset customers who would be upset at cashiers

4.0
Mar 21, 2026

Michaels

Recommend
CEO approval
Business Outlook

Pros

Inclusive and friendly environment, with generally kind customers. Very flexible hours and medium to easy difficulty workload.

Cons

Often understaffed, and extreme pushes for credit card and rewards sign-ups.

Viewing 106 - 108 of 9,676 Reviews

Glassdoor has 9,992 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.