Michaels Cashier/Sale Associate reviews

3.5

49% would recommend to a friend

(827 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Sale Associate/Cashier employees have rated Michaels with 3.5 out of 5 stars, based on 827 company reviews on Glassdoor. This indicates that most Sale Associate/Cashier professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Sale Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

827 reviews
4.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy work. Friendly co-workers. Nice benefit with employee discount.

Cons

Pay is very poor, not suitable for anyone who has to pay their own bills. I didn't like having to be pushy with customers about survey's and rewards cards

2.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- being in an environment that sparked creativity - employee discount

Cons

- corporate doesn't give enough hours to run the store efficiently - having to sign up people for rewards program(that's not very rewarding) - rude customers always wanting a discount and not reading the sales promos - managers that give rude customers what they want - lack of training and being reprimanded for not doing things correctly - low pay($9/hr) - .25 cent raise after two years of working, calling out once, and picking up other people's shifts - it's more of a seasonal home decor store than a arts and crafts store

Viewing 10 - 12 of 827 Reviews

Glassdoor has 9,993 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.