Michaels reviews

3.1

44% would recommend to a friend

(9,676 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

small discount on regular-priced items

Cons

deal with a lot of belligerent customers

3.0
Feb 26, 2026

FS Manager

Recommend
CEO approval
Business Outlook

Pros

I loved helping and being creative with my customers.

Cons

No help from management during the busiest time of the year. Had to manage helping 5+ customers waiting for me on the framing counter at times during my shifts and when I begged for help on the radio multiple times, I was told I had to do it all myself, on top of having 15-20 something orders that needed to be done. I was basically stretched thin, had customers get upset with me for not having enough help or people. I cried every day and would come in 2 hours early and stay 2 hours later just to get production done during the holidays.

2.0
Feb 26, 2026

Flexible Part-time work

Recommend
CEO approval
Business Outlook

Pros

flexible scheduling store discount friendly coworkers

Cons

Can be difficult to get more hours

Viewing 130 - 132 of 9,676 Reviews

Glassdoor has 9,992 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.