Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Sep 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Working with good people and the customers.....sometimes, when they are not being completely ridiculous and demanding with their stupid coupons and trying to manipulate the system.

Cons

Where do you start. Being made to live in the stores and not being "allowed" to leave for the day until the absurd work lists that are doled out 2 hours before the end of your shift is completed. Being open on Thanksgiving for God's sake. Never having any payroll to operate the stores, but the DM's want to know where "all of your people" are. Newsflash...there aren't any, idiot. Working 6 day work weeks for 8 weeks leading up to Christmas with the week of Christmas being a 5 day work week. Oh, I'm sorry that week is the heaviest, most extreme Plan-o-gram week of the year. You can have a 5 day work week ONLY if EVERYTHING is completed. They know this, of course. Merry Christmas! Giving your employees a great deal of 20% off everything, even sale items, for the Friends and Family Event.....except that week there isn't a sale ad running, bummer. Another thing planned by Corporate. Taking all of the new, more automated processes and reverting them back to the old manual way just because the DM's refuse to embrace them so you are doing double and triple work AGAIN with no payroll. It just goes on and on. You will see if you are stupid enough to accept a job there after reading this. I truly feel for you but you deserve what you get.

2.0
Sep 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Being in the store daily and seeing all the new merchandise. Office/accounting/banking! Seeing how the store is run.

Cons

Very unfriendly. No encouragement. I didn't like how management treated the high school and college employees...I didn't want those/any employee think that is the way they should be treated...especially if they eventually go into management themselves. When putting away stock we had to note the department labels/location codes on the cases to know where the product goes and I hadn't been told that there were department codes! I often had to ask where a product went, and no, they didn't have a 'cheat sheet' with them all listed...I just had to ask and often felt really bad because I felt I was wasting time.

2.0
Sep 15, 2013

Good and bad.

Recommend
CEO approval
Business Outlook

Pros

Meeting new people everyday and learning a great deal about art and crafts.

Cons

Poor store management, constant change of managers and none of them ever knew how to run the store or bring structure to the store. For some reason they kept hiring and hiring more people which caused the older employee's hours to be cut drastically (sometimes I would only work 4-8 hours a week). Mangers only cared about themselves and their "favorite" employees. The favorite employees would often slack off and would essentially get paid to do nothing. Requesting days off was pointless, managers never looked at employee's request (it personally happened to me). Who ever was in charge of the schedules never put into consideration about our other part-time jobs or school schedules.

Viewing 133 - 135 of 9,674 Reviews

Glassdoor has 9,990 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.