Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

They work with my availability, . Fast paced working environment.

Cons

Management doesnt hold associates accountable .which makes it hard for the ones that work hard and take pride in there work . They are the ones having to pick up all the slack from other associates.

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear expectations from management regarding scheduling and daily tasks while on shift. Ample flexibility.

Cons

Management team could stand to be a little more professional. Boundaries are frequently being pushed.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Love my boss, Store manager, and other associates! Genuinely you will make friends and find people who treat you like a person!

Cons

Pay is awful. Corporate refuses to raise the starting pay. Won't help with the lack of staff.

Viewing 13 - 15 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.