Is Michaels a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Michaels have rated their employer with 3.5 out of 5 stars in 829 Glassdoor reviews. This is a higher than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Sales Associate/Cashier Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Michaels .

Does Michaels pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Michaels with 2.4 out of 5 stars based on 829 anonymously submitted employee reviews. This is 4.1% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Michaels.

How happy are Sales Associate/Cashier professionals working at Michaels?

49% of Sales Associate/Cashier employees at Michaels would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Sales Associate/Cashier professionals have also rated Michaels with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (985) , Sales Associate/Cashier (807) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 654 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 602 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 377 reviews)); "Flexible hours and scheduling." ((in 189 reviews)); "Benefits are good for full time and part time employees" ((in 180 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Pay is low in all positions and the chance of getting a fair yearly review and raise not all." ((in 977 reviews)); "Poor management and mistreatment of employees" ((in 722 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 448 reviews)); "No training and no advance warning." ((in 285 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 121 reviews))

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Michaels

Michaels Sales Associate/Cashier reviews

3.5

49% would recommend to a friend

(829 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.2

Senior management

2.8

Career opportunities

2.4

Compensation and benefits

Cashier/Sales Associate employees have rated Michaels with 3.5 out of 5 stars, based on 829 company reviews on Glassdoor. This indicates that most Cashier/Sales Associate professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Cashier/Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

829 reviews

4.0

Jun 9, 2025

not enough pay

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

easy going, chill job, nice managers

Cons

would always stay on register

1.0

May 30, 2025

Not great

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

None I can think of really. They gave 25 percent discount to employees.. meh.

Cons

Manager has favorites and clicking staff.

3.0

May 23, 2025

Good Coworkers bad corporate practices

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Coworkers were always nice and positive and helped each other out. Managers at the lower level were nice and cared about people not the money aspect.

Cons

Corporate introduced credit card system with ridiculous interest rate and didn't tell me that until after I convinced several customers to sign up for one. Did not pay me the full benefits for signing people up for credit cards, shorted me the last 20 I had done within my last month of working there.

Viewing 22 - 24 of 829 Reviews

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Michaels

Michaels Sales Associate/Cashier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

not enough pay

Not great

Good Coworkers bad corporate practices

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