Michaels reviews

3.1

44% would recommend to a friend

(814 total reviews)

David Boone

35% approve of CEO

36% positive business outlook

Reviews by job title

814 reviews

Reviews about "Culture"

Return to all reviews
5.0
Oct 5, 2025

Loving My New Job!

Recommend
CEO approval
Business Outlook

Pros

There are SO many pros - my store manager is the best! He is so understanding, respectful, funny, and welcomed me with open arms! My fellow employees, although I haven’t met all of them yet (I literally just started last month), they are so helpful and easy to talk to. It is honestly so refreshing to get off work and not be aggravated, sweaty, smelling like pickles, onions, and grill smoke, ready to fight someone (just kidding - kind of 😉). And the discounts are amazing!

Cons

The only issue I have is the rate of pay. I can see someone making $11.25 if it’s their first job, but I’ve worked in Customer Service since I was 15 - that’s 20 years! People with a bit more of experience should get higher wages.

1.0
Sep 24, 2025

Not the same culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent health benefits, depends on your department but somewhat flexible work life balance

Cons

Culture isn't the same, no clear direction from leadership, too many unhappy employees and turnovers. Previous hybrid schedule taken away by new CEO. No career development. Pay is below market.

Viewing 25 - 27 of 814 Reviews

Glassdoor has 10,000 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.