Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,576 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Micro Center?

65% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (55) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 114 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "Good benefits for full timers for retail" ((in 57 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 34 reviews)); "Fun work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 183 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 45 reviews)); "Pay is based on commission which causes large differences in paychecks" ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What Micro Center locations have received the highest employee ratings?

Santa Clara , Charlotte , Mayfield Heights , New York , Westbury , Cincinnati , Overland Park , Saint Louis , Columbus , Cambridge

Micro Center reviews

3.6

65% would recommend to a friend

(1,559 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 15, 2023

HR and upper management are horrible

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay, experience, store appreciation, management lunches

Cons

Felt like family atmosphere but I was wrong, they will drop you in a heartbeat. HR and upper management will lie to keep themselves safe even when practice is wrong, a lot is overlooked, turnover rate is high because they move the favorites and if your doing well in your department even if you rather switch they will promise but not move, demotion for many managers I’ve seen over the years because of lack of seeing potential and more on who is willing to step on who to get there, complaints not taken seriously, will bend over backwards for customers even when they abuse the policy’s and the more they complain the more they recieve(customers know that). I’ve seen great managers be completely destroyed because they are scared of retaliation, long hours for salaried management and inconsistent schedules

Micro Center Response

3y

Thank you for sharing your perspective - I am disappointed that you left us after 6 years and we did not have the opportunity to address your concerns. I would like to understand the details that you speak of and where you worked so that we can make any changes that would be beneficial for our associates in the future. We are sorry you decided to leave but I'd like to offer you the chance to help us improve the situations you speak of. Please call me directly at 614-850-3150 as I'm really interested in hearing your perspective. Angie Miller VP-HR

2.0

Sep 8, 2022

Profit over People

Computer technician

Recommend

CEO approval

Business Outlook

Pros

I love working on computers and helping people with their issues. The amount of units that come through the repair shop gives lots of opportunity to learn. It's enjoyable to work on builds with the newest components

Cons

The company treats certified technicians like we're unskilled. The pay says you can make up $25 per hour but that is only feasibly if you work yourself to death. This requires having 5-6 units going at ALL times. First there is not enough desk space for that. Second if I wasn't having to pickup phones and check in customers for sometimes half my shift this wouldn't be an issue. The only phones in the store go to the repair department and 70% of the calls have nothing to do with our department but we are still required to answer. The pay structure has forced techs who love this place to leave to better paying job, this causes staffing issues further which contributes to longer times for all of the above issues. The company does not listen to their techs when we ask for better conditions and has told us NOTHING will ever change and to change our mindset.

Micro Center Response

3y

Thank you for sharing your thoughts and experiences with us. Our company strives to ensure a great employee experience through competitive pay, vacation, scheduling, and other benefits that we provide. Feel free to reach out to your Regional HR Manager to discuss any issues that you are currently experiencing. Greg Nicolai (513) 344-8018 Regional Human Resources Manager

2.0

Jun 11, 2021

Don't work here, especially if female and/or if you have health concerns

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling during the week

Cons

Sexist, ableist, favoritism, nepotism, policies not equally applied, opportunities not based in merit, low pay, personal/private information is me easily accessible to other employees

Micro Center Response

5y

I'm sorry you feel this way and would like to speak with you directly to understand more about your experience. I can meet you in person if that works for your schedule. Please call our main number at 614-850-3150 to arrange a confidential meeting and work towards resolution of your concerns. Sincerely, Angie Miller VP-HR

Viewing 4 - 6 of 1,559 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Warehouse Associate Full Time

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

HR and upper management are horrible

Profit over People

Don't work here, especially if female and/or if you have health concerns

Jobs at Micro Center

Micro Center reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Micro Center reviews FAQs

Jobs at Micro Center