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      Micro Center

      Engaged Employer

      Micro Center reviews

      3.6

      65% would recommend to a friend

      (1,561 total reviews)

      Richard M. Mershad

      71% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.4

      Senior management

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Work/Life balance

      Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Dec 15, 2023

      Great opportunity to begin a sales career

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will learn how to sell and be great at customer service. It's easy to stand out as an excellent employee because there are so many apathetic coworkers and lots of turnover.

      Cons

      Commission salespeople are sometimes asked to do work at a reduced rate of pay that isn't sales and doesn't yield commission. Not cool.

      avatar
      Micro Center Response
      2y
      5 Stars, thanks for taking the time to let us know about your time with Micro Center. The training our associates receive is best-in-class. The Madison Heights store has won awards for its training and has an outstanding 100% completion rate for 9 years running. At Madison Heights, it might have seemed that there was a lot of turnover but compared to other retailers, Micro Center’s turnover is very low. Company-wide turnover is 48.7%, and the Madison Heights store has done a great job and has reduced its turnover considerably in the last 2 years. As you pointed out Micro Center has a commissioned sales model for their sales associates. Commissioned sales associates have things that need to be done to help them maximize their earning potential, such as vendor training, merchandising, and manager 1-on-1’s. Currently, our sales associates at the Madison Heights store are making an average of 28.01 an hour as a result. The Systems Department is currently averaging 31.78. Finally, our company has allocated dedicated resources and training to develop our store leaders, which we will continue to enhance moving forward. I wish you success in the future and Happy Holidays. Best, Greg Nicolai -Regional HR Manager – 513-344-8018
      4.0
      Aug 14, 2023

      Good to start at, decent to stay.

      Service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are able to work with a decent crew in the service center and have a great manager, it would be a decent job to be at to start in I.T. or just getting into computers in general. You will learn how to respond to customers and co workers alike.

      Cons

      You will get overworked and overwhelmed fairly quick as it is sometimes hard to keep people due to internal politics. Hours tend to be weird as they change every so often and weekends are gone unless you have certain priorities you must attend to. It is best to learn on your own about computers and then apply. Getting the CompTIA A+ is best before you get in, although if you do get in without it, you have 90 days to retrieve it with the company paying for it. With the large volume of customers, it will be hard to do.

      avatar
      Micro Center Response
      2y
      Thank you for taking the time to share your thoughts with us. We're glad you enjoyed working with your co-workers and manager at Micro Center. We hire associates based on the business needs and we try to fill openings in timely manner. Our PA team tries to work with everyone's schedule as best they can, and weekends rotate with Sundays starting the week. Getting your A+ before you apply for a tech job with us is good advice, however as stated we do allow you 90 days to get up to speed. We wish you all the best in your future endeavors. Sincerely, Leslie Whitley, Regional HR.
      2.0
      Jun 9, 2023

      Terrible Management

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sharing your knowledge with clients. Great co-workers.

      Cons

      Managers often made my job harder by with their pettiness and terrible organization. I was often ordered to do menial tasks in the warehouse or backrooms for entire shifts when 95% of my pay came from sales commissions. I would often get assigned a closing shift that went far past closing hours and was then assigned an opening shift the day after, giving me very little time to sleep and again avoiding commissions.

      avatar
      Micro Center Response
      3y
      Thank you for your feedback. I wish you would have shared this information with HR while you were still employed so that we could assist in working through these issues. We have recently promoted several employees into Leadership roles and feel that the store as well as the associates are doing well and happy. We do wish you the best of luck in your future endeavors. HR Regional Manager - Cheryl T
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