Microsoft Customer Experience Program Manager reviews

4.7

99% would recommend to a friend

(73 total reviews)
avatar

Satya Nadella

99% approve of CEO

99% positive business outlook

Customer Experience Program Manager employees have rated Microsoft with 4.7 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Customer Experience Program Manager professionals have an excellent working experience there. Microsoft is rated 22% above average by Customer Experience Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

73 reviews
4.0
Aug 19, 2013
Recommend
CEO approval
Business Outlook

Pros

So many different products to choose from equals tons of opportunity to grow your career all within the safety of a single massive company. Great benefits especially for families or folks planning to have kids. Largely up to you to decide what to work on and when to work on it. AMAZING people to work with and learn form.

Cons

Design is largely driven by PM, so if you're not a PM this can be frustrating (this varies greatly depending on team and individuals though, some are wonderful). Depending on team dynamics the review process can be based heavily on politics and popularity rather than quality of work or business impact. Extremely difficult to get high quality designs pushed through into shipping code due to unusually constrained resources for such a RICH company.

5.0
Jan 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Quality of life, benefits, pay; working with very smart (and nice!) people to solve very interesting problems. Tough to ask much more of "work."

Cons

Inherent to working within a large organization is that the number of stakeholders you need to bring into alignment in order to bring an idea from concept to reality is quite large. If selling/proving the desirability, feasibility and viability of your product/idea is not your bag, then large organizations, in particular, are not for you. If, on the other hand, you relish this kind of challenge, and view it as simply another design challenge, then you will do well.

Viewing 64 - 66 of 73 Reviews

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