Microsoft Customer Experience Program Manager reviews

4.7

99% would recommend to a friend

(73 total reviews)
avatar

Satya Nadella

99% approve of CEO

99% positive business outlook

Customer Experience Program Manager employees have rated Microsoft with 4.7 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Customer Experience Program Manager professionals have an excellent working experience there. Microsoft is rated 22% above average by Customer Experience Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

73 reviews
2.0
Dec 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits at Microsoft are great. There are tons of perks for working at Microsoft that aren't well known outside of the walls. Lots of great people to work with. Occasional project that is really fun. Very challenging place to work and you learn a ton.

Cons

Over the years Microsoft has really scaled back on every front. Office politics are extremely high. Lots of people put into management positions that can't manage. Extremely high turnover rate because of poor first line managers. (They stated this in my New Employee Orientation) People hired that are incompetent but somehow continue to get raises. If you want to get ahead, the best thing to do is throw someone under the bus. Microsoft wants everyone to be the same cookie cutter person but they claim to celebrate diversity, so beware if you don't fit their mold. They say they have great work/life balance. If you choose to do a modified work week (4 days - 10 hours each) be prepared to go backwards in your career. It is looked down on and you will be told you are fine, but come review time don't expect anything good.

5.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

- beautiful work space - opportunities to grow professionally - excellent benefits - work with best designers in the industry - passionate atmosphere

Cons

- politics compromise product quality - complicated, ever-evolving organizational structure - work/life balance can be complicated - not enough people to get all of the work done - performance review model - engineering culture dominates

4.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The breadth of projects that are happening at any one time is amazing. You have the opportunity to keep moving to different teams all your life and continue to work on amazing products with very sharp people.

Cons

Sometimes the process slows you down. The need to whet everything from risk perspective brings the perception that things don't move as fast as they need to be.

Viewing 67 - 69 of 73 Reviews

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