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Milan Laser Hair Removal

Engaged Employer

Milan Laser Hair Removal reviews

3.7

64% would recommend to a friend

(1,301 total reviews)
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Clint Weiler

67% approve of CEO

60% positive business outlook

Milan Laser Hair Removal has an employee rating of 3.7 out of 5 stars, based on 1,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Milan Laser Hair Removal employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

1K reviews
1.0
Nov 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Free laser hair removal for employees

Cons

Position is way oversold during the interview process. They make it seem like a dream job. This can’t be farther from the truth. You are expected to close 80% of the consults you see. The other KPI’s are also ridiculously high. Management bullies you constantly if you’re not making your goals. If you don’t achieve them in consecutive months your job is on the line. All of your consultations are watched and listened to by management. You and your consult guests have zero privacy. They even want you to do all your calls and follow ups with the camera on. This is so they can dissect everything you say and critique it. Zero work life balance. I spent lots of nights and weekends catching up on administrative work if I was booked with consultations all day. Company sales approach is very “used car salesman”. You are expected to lie to clients about promotions “that will never happen again”. You are forbidden to give pricing unless they book a consultation. If they don’t purchase, for whatever reason, it’s goes against you. Be expected to call and harass customers constantly to get them to reconsider. The company is very “cult-like”. If you don’t drink the kool-aid you will be treated poorly. This includes suggesting more transparent business practices. If you value being authentic over greed, this job isn’t for you. Note: Upper management holds contests to see which clinics can post the most positive reviews here. So that should give you an idea of how credible those reviews are!

1.0
Mar 10, 2022

Avoid This Position

Recommend
CEO approval
Business Outlook

Pros

Free laser hair removal for myself and my spouse

Cons

Salary is really low and only 3% commission on sales. Unrealistic expectations on closing percentage - they require a 78% closing rate, meaning you are pressured to close every sale, they watch you on a Nest Camera they have on 24/7 and everyone in upper management can watch you during your sales pitch, and after the sale they call immediately and tell you everything you did wrong during the sale- even if you closed the sale, you will be extremely micromanaged. The price for laser hair removal here is 100% over priced and extremely hard to close the sale hence competitors are 1/2 the cost then Milan, you have to request 6 months in advance for PTO to cover your shifts, and the hours are horrible.. you will work long hours and late shifts giving you no work/life balance. “Regional Managers” have no idea how to coach or lead a team.. they lead off fear and that your job is always on the line giving you no job security - and they send emails like.. “ you got this! We will be watching all your consultations today and give feedback!!” And the feedback is.. “that was rough to watch, you better do better on the next consultation we watch..” it is so horrible. I would never recommend anyone to put yourself through this job title..

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Milan Laser Hair Removal Response
4y
Thank you for taking the time to write a review to share your experience with us and provide such constructive feedback. We deeply care about our employees, and are dedicated to always improving, so if you would like to provide any further feedback regarding your listed cons, please get in touch with the HR team. We appreciate your perspective and look forward to hearing more from you. Thank you.
1.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

free treatments though new "chill" vs cryogen causes excessive burns... yikes

Cons

5* reviews are requested early on to keep ratings high. What NEW associate is going to give a negative review?? Read the CONSISTENCY of 1* reviews across all regions. They are the true picture and reflect the toxicity of upper management. Beware: toxic environment dangerous to your health. Micromanagement w/threats of losing your job. 80% of consultations are expected to close-- OR ELSE. Is this reasonable for a $5000+ average sale when client is expecting a much lower price and simply told they can get a free treatment?? Appts are booked out of Omaha-- they are pressured on quantity- not quality. Clinic managers are left with converting 80% of this junk. And if they don't- they are gone. Clients are unaware of cameras in the consultation room (although Milan argues it is in the fine print of contract that they need to sign quickly in order to start the consultation). These cameras are where micromanagement is pressured by district managers. I have literally been pressured to interrupt a consultation to redirect. I have also witness body parts I should not have seen. I am not a disgruntled former employee-- just do not want you to experience this toxic company environment. Save your canned response ML HR --- you are part of the problem.

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Milan Laser Hair Removal Response
2y
We are sorry to hear that your experience at Milan Laser did not meet your expectations. We take your concerns seriously, especially regarding the use of cameras without proper consent. We assure you that such practices would be unlawful and against our policies. We wish you all the best in your future endeavors.
Viewing 7 - 9 of 1,301 Reviews

Glassdoor has 1,315 Milan Laser Hair Removal reviews submitted anonymously by Milan Laser Hair Removal employees. Read employee reviews and ratings on Glassdoor to decide if Milan Laser Hair Removal is right for you.