Is Miles IT a good company to work for?

Miles IT has an overall rating of 4.3 out of 5, based on over 301 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 88% of employees would recommend working at Miles IT to a friend and 86% have a positive outlook for the business. The best reviews about Miles IT have been left by employees working as IT Support Consultant , IT Support Specialist and Support Consultant .

Does Miles IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Miles IT employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Miles IT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miles IT?

88% of Miles IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miles IT 4.2 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Miles IT?

Support Consultant (16) , IT Support Specialist (13) , Software Developer (13) , IT Consultant (11) , IT Support Consultant (10) , IT Support (7) , Project Coordinator (5) , Support Specialist (5) , Senior Software Developer (4) , Software Engineer (4) , Vice President (4) , Business Analyst (3) , QA Engineer (3) , Senior Support Specialist (3) , Account Manager (2)

What are the pros of working at Miles IT according to real employee reviews?

"Coworkers are friendly and always ready to step in and assist when you need help or direction" ((in 12 reviews)); "IT teams have great support structure within them help each other improve." ((in 11 reviews)); "I feel like there are always opportunities to be promoted." ((in 10 reviews)); "Great company culture" ((in 10 reviews)); "Work from home, somewhat flexible hours" ((in 9 reviews))

What are the cons of working at Miles IT according to real employee reviews?

"Pay is low compared to the amount of work that needs to be done." ((in 15 reviews)); "In times of financial issues, you’re expendable, but management will remain." ((in 12 reviews)); "Low salary for support roles" ((in 8 reviews)); "There will be no training if you are a beginner." ((in 7 reviews)); "Benefits could be better" ((in 7 reviews))

What are the top reviewed Miles IT locations?

Lumberton , Moorestown , Philadelphia , Lumberton Township , Mount Holly , Jersey City , New York , Los Angeles , San Diego , New Brunswick , Newark , Cherry Hill , Mount Laurel , Williamstown , Chicago , Davisburg , Fort Kent , Ithaca , Washington , San Antonio , Little Rock , Denver , Oregon City , Bedford , Levittown , Williamsport , Miami , Sarasota , Tampa , Atlanta

Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.5

Culture & values

4.4

Career opportunities

4.2

Work/Life balance

4.2

Senior management

3.5

Compensation and benefits

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

2.0

Jul 6, 2023

Good people bad management

Striven supports specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture equipment provided team effort accepting

Cons

Lack of clear metrics told things are fine and a week later same things are issues management too busy trying to be support agents lacks time for management

Miles IT Response

2y

I want to thank you for your time working at Miles Technologies. I hope you had positive experiences that you can look back on and feel that you gained valuable skills working with our staff and our customers. I want to assure you that we care very much about our employees and have many programs and company values to support our staff in the development of their careers. I'm sorry to hear that this was not your experience. I also appreciate that you took the time to provide feedback. We believe in continuous improvement, and I take constructive feedback seriously. I feel it's the only way we have an opportunity to truly improve. We wish you the best of luck in your future endeavors as we do for all of our former employees.

5.0

May 3, 2023

The place to work

Onsite it consultant

Recommend

CEO approval

Business Outlook

Pros

Working at Miles Technologies I’ve been able to travel all over the country, and even to other countries. I’ve been able to learn, refine, and grow in ways that are hard to describe or would sound canned online. Suffice to say I can’t say enough about Miles. The company is also flexible and allows anyone to try multiple positions within the company until you find your niche. Highly recommended.

Cons

On-call rotation, but that is a downside of most jobs in IT.

Miles IT Response

3y

Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!

2.0

Dec 16, 2022

Start here if you need to - but DO NOT stay here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beliefs are good Culture is satisfactory Chance to make a start in tech Tech-stack is user-friendly

Cons

Extremely low pay Basic training that is insufficient Very high turn-over is disruptive High risk of burn-out

Miles IT Response

3y

Thank you for being part of our company. Even though your employment with us ended, I hope that you look back on the positive experiences. The salary offers almost always are at or above what the candidate entered as the desired salary. The average salary increase per year is more than double the average salary increase nationwide. When people build their careers with us, they experience many raises in their salary and continue to have a competitive salary as they advance their skillsets. We appreciate your feedback and will use your comments as we continue to improve our onboarding and training program across our departments. I wish you the best of luck in your future endeavors.

Viewing 58 - 60 of 289 Reviews

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Jobs at Miles IT

Associate Website Designer

Hybrid Remote/Onsite IT Support Consultant

IT Support Consultant

Hybrid Remote/Onsite IT Support Consultant

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Miles IT

Miles IT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good people bad management

The place to work

Start here if you need to - but DO NOT stay here

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