Is Miles IT a good company to work for?

Miles IT has an overall rating of 4.3 out of 5, based on over 301 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 88% of employees would recommend working at Miles IT to a friend and 86% have a positive outlook for the business. The best reviews about Miles IT have been left by employees working as IT Support Consultant , IT Support Specialist and Support Consultant .

Does Miles IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Miles IT employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Miles IT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miles IT?

88% of Miles IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miles IT 4.2 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Miles IT?

Support Consultant (16) , IT Support Specialist (13) , Software Developer (13) , IT Consultant (11) , IT Support Consultant (10) , IT Support (7) , Project Coordinator (5) , Support Specialist (5) , Senior Software Developer (4) , Software Engineer (4) , Vice President (4) , Business Analyst (3) , QA Engineer (3) , Senior Support Specialist (3) , Account Manager (2)

What are the pros of working at Miles IT according to real employee reviews?

"Coworkers are friendly and always ready to step in and assist when you need help or direction" ((in 12 reviews)); "IT teams have great support structure within them help each other improve." ((in 11 reviews)); "I feel like there are always opportunities to be promoted." ((in 10 reviews)); "Great company culture" ((in 10 reviews)); "Work from home, somewhat flexible hours" ((in 9 reviews))

What are the cons of working at Miles IT according to real employee reviews?

"Pay is low compared to the amount of work that needs to be done." ((in 15 reviews)); "In times of financial issues, you’re expendable, but management will remain." ((in 12 reviews)); "Low salary for support roles" ((in 8 reviews)); "There will be no training if you are a beginner." ((in 7 reviews)); "Benefits could be better" ((in 7 reviews))

What are the top reviewed Miles IT locations?

Lumberton , Moorestown , Philadelphia , Lumberton Township , Mount Holly , Jersey City , New York , Los Angeles , San Diego , New Brunswick , Newark , Cherry Hill , Mount Laurel , Williamstown , Chicago , Davisburg , Fort Kent , Ithaca , Washington , San Antonio , Little Rock , Denver , Oregon City , Bedford , Levittown , Williamsport , Miami , Sarasota , Tampa , Atlanta

Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (289 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews

1.0

Dec 17, 2023

The most disorganized MSP I've ever seen

Support specialist

Recommend

CEO approval

Business Outlook

Pros

Fully remote options. Easy to earn extra PTO

Cons

Ridiculously disorganized. SOP's in place seem to go out of their way to make things difficult for both customers and employees. Departments are downright hostile to each other under pressure. Upper management is very out of touch and stress trickles down.

Miles IT Response

2y

Thank you for taking the time to write this review. We believe that all feedback is valuable. We do have to change our processes to remain responsive to the changes in the industry. We believe that change provides the opportunity for growth and challenges. We also believe in fostering a supportive environment where our employees can work with each other and other departments to achieve their goals. I'm sorry to hear that this was not your experience. Glassdoor reviews are anonymous, however if you would like to reach out about your specific experience, you can always contact us at careers@milesit.com.

5.0

Dec 6, 2023

Good place to work

Software developer

Recommend

CEO approval

Business Outlook

Pros

Learning opportunities Supportive work Environment

Cons

not any that I might have faced.

Miles IT Response

2y

Thank you for taking the time to write this review. I am glad that you enjoyed your time as an employee here. Wishing you the best in your career!

5.0

Oct 5, 2023

Awesome

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Flex Time -Company Culture -Growth

Cons

-There are no major cons to working here

Miles IT Response

2y

Thank you for taking the time to write this review. I am happy to have you on board!

Viewing 103 - 105 of 289 Reviews

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Part Time Onsite IT Support

Associate Website Designer

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Part Time Onsite IT Support

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Miles IT

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The most disorganized MSP I've ever seen

Good place to work

Awesome

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