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      Miles IT

      Engaged Employer

      Miles IT reviews

      4.3

      88% would recommend to a friend

      (289 total reviews)

      Chris Miles

      90% approve of CEO

      86% positive business outlook

      Ratings by demographic groups

      Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      289 reviews
      1.0
      Oct 28, 2020

      Just another "Boys Club"

      Support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Support Available, no need to meet anyone.

      Cons

      Low team morale, management that cannot help guide you. Literally asking for people to help you and no one response. Too high volume with too little staff to manage realistic and healthy expectations. Also in desperate need of a diversity coach. No diversity at Miles Technolgies. Typically all white males with sprinkles of the 1 token black or Hispanic person on a single Team. Don't worry, they are not in management either.

      avatar
      Miles IT Response
      5y
      Thank you for taking the time to write this review. As a company, we are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. We’re sorry you felt this way during your time here. Miles Technologies is an equal opportunity employer, and we pride ourselves on our diverse workforce. We welcome candidates from anywhere in the world to apply for positions with us, and even offer to sponsor international employees to join our team. We also encourage our employees to share their cultures with us and celebrate our diversity with events such as our annual Diwali lunch. Each person in our company is valued. We do not discriminate for age, race, sex, national origin, religion, disability, pregnancy, medical condition, marital status, or sexual orientation. The careers we offer are challenging, yet all of our employees only work between 40 and 50 hours per week on average. Our salaries are competitive,and the average annual salary increases are 2 to 3 times the national average. Of course, these increases are for merit, and not everyone experiences the same increases in salary. Furthermore, even though many of our employees are salaried and exempt from the requirement to be paid overtime, in most cases, we elect to pay overtime to them anyway. Thank you for taking the time to write this review. Your post on Glassdoor is anonymous, yet I am confident you and I met through our recruiting process, orientation, and other business interactions. I am sorry you had a bad experience. That was not my goal. Your experience does not align with what we believe and want our culture to be at Miles Technologies. We wish you the best of luck in your future endeavors as we do for all of our former employees.
      2.0
      Oct 26, 2020

      Mediocre at best

      Support consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home for everyone. Office is optional. Welcoming atmosphere. Plenty of work to do. Ways to move up into different positions (this I saw first hand, it’s not hyperbole)

      Cons

      Pay is low compared to the amount of work that needs to be done. Benefits are great, if you live in New Jersey. Almost $100 will be taken out of your pay for medical with high deductibles. It’s cheaper to go to an urgent care. Work is so plenty(depending on the team you are assigned) it can be extremely overwhelming and it isn’t the Team’s fault.

      avatar
      Miles IT Response
      5y
      Thank you for being part of our company. Even though your employment with us ended, I hope that you look back on the positive experiences. The salary offers almost always are at or above what the candidate entered as the desired salary. We utilize salary data for each region we employ to ensure we are paying our staff competitively. The average salary increase per year is more than double the average salary increase nationwide. When people build their careers with us, they experience many jumps in their salary and continue to have a competitive salary as they advance their skillsets. As for benefits every year, we do our due diligence in choosing our healthcare provider, offering our employees the best care at the lowest price possible. As a group, we are motivated and excited to have the chance to be part of a company that wants to accomplish a lot each day. Most people who make long-term careers at our company thrive in our bustling environment and prefer that to a slower pace. Most of our staff are exhilarated by the opportunities provided by a company that is busy and growing and are not looking to do less in their days. I understand this is not for everyone, yet it is our culture. I personally work because I love what I do. I do not look to do less. I look to accomplish more. I believe most of our staff feel the same since our average tenure is through-the-roof compared to other growing companies. I wish you the best of luck in your future endeavors, and I hope you grow to look back on the good regarding your time with us.
      Viewing 205 - 207 of 289 Reviews
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      ReviewsMiles IT reviews

      Glassdoor has 301 Miles IT reviews submitted anonymously by Miles IT employees. Read employee reviews and ratings on Glassdoor to decide if Miles IT is right for you.