Is Miles IT a good company to work for?

Miles IT has an overall rating of 4.3 out of 5, based on over 301 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 88% of employees would recommend working at Miles IT to a friend and 86% have a positive outlook for the business. The best reviews about Miles IT have been left by employees working as IT Support Consultant , IT Support Specialist and Support Consultant .

Does Miles IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Miles IT employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Miles IT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miles IT?

88% of Miles IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miles IT 4.2 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Miles IT?

Support Consultant (16) , IT Support Specialist (13) , Software Developer (13) , IT Consultant (11) , IT Support Consultant (10) , IT Support (7) , Project Coordinator (5) , Support Specialist (5) , Senior Software Developer (4) , Software Engineer (4) , Vice President (4) , Business Analyst (3) , QA Engineer (3) , Senior Support Specialist (3) , Account Manager (2)

What are the pros of working at Miles IT according to real employee reviews?

"Coworkers are friendly and always ready to step in and assist when you need help or direction" ((in 12 reviews)); "IT teams have great support structure within them help each other improve." ((in 11 reviews)); "I feel like there are always opportunities to be promoted." ((in 10 reviews)); "Great company culture" ((in 10 reviews)); "Work from home, somewhat flexible hours" ((in 9 reviews))

What are the cons of working at Miles IT according to real employee reviews?

"Pay is low compared to the amount of work that needs to be done." ((in 15 reviews)); "In times of financial issues, you’re expendable, but management will remain." ((in 12 reviews)); "Low salary for support roles" ((in 8 reviews)); "There will be no training if you are a beginner." ((in 7 reviews)); "Benefits could be better" ((in 7 reviews))

What are the top reviewed Miles IT locations?

Lumberton , Moorestown , Philadelphia , Lumberton Township , Mount Holly , Jersey City , New York , Los Angeles , San Diego , New Brunswick , Newark , Cherry Hill , Mount Laurel , Williamstown , Chicago , Davisburg , Fort Kent , Ithaca , Washington , San Antonio , Little Rock , Denver , Oregon City , Bedford , Levittown , Williamsport , Miami , Sarasota , Tampa , Atlanta

Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.5

Culture & values

4.4

Career opportunities

4.2

Work/Life balance

4.2

Senior management

3.5

Compensation and benefits

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

1.0

Jan 13, 2020

Demoralizing

It support

Recommend

CEO approval

Business Outlook

Pros

There are many very nice people who will teach you interesting things and help you, even if it doesn't benefit them to do so.

Cons

All the legos and cereal don't make up for being constantly overworked to the point of mental exhaustion. You can work as hard as humanly possible and it will never be enough. Every one in my department is always working hard, yet still always behind and being micromanaged/prodded along relentlessly by managers.

Miles IT Response

6y

Thank you for taking the time to write this review. We definitely work hard and I appreciate all of your efforts to help the team and our customers. Being overworked and exhausted is not our goal and I know I can help you avoid this in the future. What we accomplish together can be applied to anyone else who might feel the same way. It could be a simple adjustment to your schedule, job description, or team. Please schedule a “private” meeting for you and me if you would like my assistance.

3.0

Nov 15, 2019

Ok overall

Accounts receivable

Recommend

CEO approval

Business Outlook

Pros

Some free staff lunches, slack work environment in slow season

Cons

Terrible management! Wages need to be reviewed

4.0

Aug 22, 2019

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Petty much good to work with them

Cons

Lot of pressure and less period of time to work on technology

Miles IT Response

6y

Thank you for taking the time to write this review. We are glad that you enjoyed your time as an employee here. Wishing you the best in your career!

Viewing 229 - 231 of 289 Reviews

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Jobs at Miles IT

Associate Website Designer

Part Time Onsite IT Support

Part Time Onsite IT Support

Part Time Onsite IT Support

Part Time Onsite IT Support

Miles IT

Miles IT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Demoralizing

Ok overall

Good

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