Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews
2.0
Nov 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Wildly liberal workplace Great place to learn an insane amount

Cons

Wildly liberal workplace Unbelievably bad management Poor decision making from the top

avatar
Miles IT Response
5y
Thank you for being part of our company. Even though your employment with us ended, I hope that you look back on the positive experiences. I appreciate you taking the time to provide this feedback. Your experience does not align with what we believe and want our culture to be at Miles Technologies. We place great emphasis on the manager's relationship with their direct reports. As part of this, we provide ongoing management and leadership training. We encourage our managers and staff to communicate openly and honestly so that we can work together to make sure we are all feel good about the work we do every day and continue to work towards accomplishing our goals. This is all a part of our effort to continuously improve. We wish you the best of luck in your future endeavors as we do for all of our former employees.
5.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

For me, Miles Technologies has been a place to build my dream career. Being able to come into a company without a ton of experience and getting opportunities from the very beginning to help customers while having the support of experts to back you up is an amazing experience. I've never seen such a place where it truly is what you do and how you grow your knowledge & skills that translate so directly into career advancement. It truly is a meritocracy. The career planning sessions with your manager help you uncover your strengths and build upon them to find the way your uniqueness can best help with the overall goals. I've had several jobs (including my current one) which did not even exist before we thought them up together. What do you get to do every day? Technology can be frustrating to many people, and with Miles you get a chance to really HELP people use and embrace it in ways that make their lives better. We have the chance to let someone go through their day just a little less stressed out, and maybe work a little smarter, so they can get more of what they need to do every day done & get home to see their families instead of fighting with their computers or software systems. Why is it such a great team? The company's core concept of Helping People Accomplish More permeates through the team environment here, also - EVERYONE is willing to help. It's common for someone to jump in to help solve a problem for a customer, share some great knowledge in one of the Miles University sessions, over lunch or in the lounge, or even help you clear off your car after a snow storm while you've been working all day. If you like helping people, this is definitely a great place for you. On top of all that, there are perks like the fully stocked kitchen (which is awesome), games in the lunchroom, gift cards for outstanding customer service recognition, the ongoing opportunity to challenge yourself & learn, working with some of the smartest AND nicest people I've ever met, and knowing at the end of the day that your work is appreciated by customers and fellow staff alike.

Cons

It is a fast-paced environment and there is a persistent expectation to get things done. Personally I don't see this as a problem - most people who are here thrive on that energy. So - if you are not interested in working hard or driven to succeed, this is not the place for you. Sometimes the frustration of technology can get the better of customers, and in the customer facing roles, you will have to be part counselor as well as consultant so they understand we're all trying to work to make things better. Things do change around here; not the core beliefs or purpose, yet platforms and guidelines and positions are often changing. Technology is constantly evolving, and so is this company. Some people don't like or deal well with change - if that is you, then look elsewhere for your career.

5.0
Feb 3, 2016

Challenging and Gratifying Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I experience new challenges every day, and I think that is one of the most interesting and exciting aspects of working at Miles Technologies. I have the opportunity to work with customers in all industries on a wide variety of projects. The learning curve can be steep at times, yet you are surrounded by bright and ambitious people that are willing to help. Miles Technologies has a positive culture which is proactively and consistently nurtured. In addition to working hard, the people here know how to have fun. There are plenty of opportunities to engage in either social or other activities that help us get to know each other better. They also have a few charities that they are actively involved with, which I think creates a nice balance. From a career development standpoint, those that work hard and are eager to learn are recognized and presented with opportunities. If you like challenges and solving problems and you are committed to helping other people, then Miles Technologies is a good fit where you can continue to grow.

Cons

We work with many customers in a fast-paced environment and they have high expectations (as they should). Customers will show frustration at times if they feel their expectations are not being met. This can cause some stress. I would assume this is true in most service-oriented environments. I think you need to be able to work through stressful situations well.

Viewing 25 - 27 of 289 Reviews

Glassdoor has 301 Miles IT reviews submitted anonymously by Miles IT employees. Read employee reviews and ratings on Glassdoor to decide if Miles IT is right for you.