Mimecast reviews

3.4

58% would recommend to a friend

(773 total reviews)

Marc van Zadelhoff

54% approve of CEO

40% positive business outlook

Mimecast has an employee rating of 3.4 out of 5 stars, based on 773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mimecast employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

773 reviews
1.0
Jun 14, 2020

Diversity, empathy lacking from the top down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch mon-thurs when the office was open. Cold brew. Health insurance but costs keep going up.

Cons

The lack of diversity in Mimecast is sad. How many POC/BIPOC are in positions of leadership? How many hold C-level positions? How many women who are POC are in these positions? The answer for all three is sadly very very low, or zero. Mimecast is "slow on the uptake" when it comes to inclusion yet our "Employee Engagement" emails make it seem like Mimecast is somehow a progressive company when in reality there is so much work they need to do. Who knows if they will actually take a hard look at themselves and do the work that needs to be done to be "diverse" and "inclusive" - words that seem to get thrown around a lot around here but ultimately ring hollow. Secondly, Service Delivery is going down the drain. Micromanaging is at an all time high, nepotism is rampant, under-qualified folks are promoted because they kick and scream and threaten to quit - not because of ability, competence, or leadership skill. Folks in the trenches have to fend for themselves because support from their management is nonexistent. This all makes for low morale among the department, and burnt out employees are jumping ship when they realize there is no upward mobility. Mimecast was once a good company but I can't say in earnest that this is true anymore.

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Mimecast Response
6y
Thank you for taking the time to provide your feedback, which we most certainly value, especially on a topic as important as diversity and inclusion. In April, we hired a Global Diversity and Inclusion Manager to guide us in our efforts to expand and implement programs and processes that enable us to foster a diverse, inclusive and equitable workplace culture that accurately reflects our core values. In addition to focusing on diversity in our hiring processes and professional development offerings, we are expanding our efforts to educate employees on unconscious bias and inclusive leadership training, encouraging all employees to be a part of the conversation, and building a multi-year D&I strategy with metrics to increase underrepresentation that will hold us to account. We are also proud to actively support and develop employee resource groups (ERGs) for all Mimecasters, including groups supporting people of color, LGBTQ+, and women at Mimecast. Like many, we recognize that we have work to do in this space, which is why we have made diversity and inclusion such a priority today and moving forward. Rest assured that our focus on a diverse, inclusive and equitable workplace culture represents a sustained commitment that we have made to more accurately reflect and commit to our core values. Thank you for taking the time to submit your review and provide transparent feedback.
5.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

I started the interview process at Mimecast right before COVID hit. My entire interview process was virtual. Once I received the job offer my only hesitation was the current state of the world given the pandemic. I knew I was well liked at my current job and had been there for several years. I was worried about starting a new job with so much uncertainty in the world. I spoke to the hiring manager at Mimecast about my concerns and he could not have been more reassuring. Not only did he reiterate how strong the business was, but also what an amazing culture they have. He set up time for me to meet with my new team virtually before I started and did everything he could to ease my nerves. I decided to follow my heart and take a leap of faith. It was the best decision I made. I have been here for 6 weeks now and I have never been happier. The people, the products and the leadership are incredible. I feel lucky to be part of a company with such thoughtful, kind and brilliant people. Despite on boarding virtually and starting as a remote employee, I have learned so much, made friends, and grown as a marketer in a such a short amount of time. I know this is just the beginning. Mimecast truly is a special place to work.

Cons

The only con I have is not knowing when we I will be able to go to the office and meet the team face to face. Mimecast truly cares about the safety and well being of all employees so even as things reopen I know we will not rush back to the office. Another example of how they put people first.

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Mimecast Response
6y
We appreciate your feedback and we're glad to hear that you're enjoying both your role and the company culture at Mimecast. We understand starting a new job in these uncertain times and during a pandemic can be difficult and as you know, we have implemented both a virtual interviewing and on-boarding program to make this process seamless. We did this to help our new hires avoid feeling isolated and to help ease the transition into our new culture. We value your opinions and feedback and glad you chose Mimecast for the next step in your career. Welcome aboard!
5.0
Jun 1, 2020

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

awesome culture, great teamwork, internal growth and personal growth encouraged

Cons

hard to think of any

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Mimecast Response
6y
Thanks for your feedback and the recommendation! Hearing from our Mimecasters is important to help us continue driving a positive working experience. We value your opinion. Thank you!
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Glassdoor has 818 Mimecast reviews submitted anonymously by Mimecast employees. Read employee reviews and ratings on Glassdoor to decide if Mimecast is right for you.