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Mindbody reviews

3.6

64% would recommend to a friend

(1,296 total reviews)
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Fritz Lanman

54% approve of CEO

53% positive business outlook

Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jul 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice for the most part, they have decent benefits. Job is not that hard and the they do provide you with somewhat good training now.

Cons

Management doesn't seem to know how to manage. Seems like they hire younger people to manage and it goes to there head. Pay is pretty low for tech support.

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Mindbody Response
10y
Thank you for your feedback! I'm glad to hear that you had a positive experience working alongside your fellow team members. Our Training team provides a comprehensive training program for technical support, so it's great to hear that you benefited from that. We're always striving to be driven by the core values through our work and management, and feedback and suggestions are always valued by our managers and People & Culture team. I do understand that experiences will vary for different individuals, we're continuing to develop our leaders for the greater success of their teams. Thanks again for your review, and we wish you all the best.
3.0
Apr 30, 2015

PTO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

20 PTO days is get but....

Cons

It includes jury duty. If you are called upon to perform your civic duty, you have to take PTO.

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Mindbody Response
11y
Thank you for this review! It is true that jury duty is paid for salaried employees, but not hourly. This is standard for most private companies but good to know for anyone out there who isn't aware of this!
2.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Co workers, wellness cards, slo... company parties and the product is pretty good. Loose work environment and some stand up desks.

Cons

Management, upper management, lack of knowledge. Hiring from within is great. But passing up outside candidates is a bad move. Hired way too many reps in the sales department and tarnished the brand. The product in my opinion is great, but it isn't the best. They need to re work everything and get with the times. The smaller more nimble opponents are coming.

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Mindbody Response
11y
Thank you for telling us about your experience. You are right that watching the competition and making sure we are on the cutting edge of our industry is key. I know that Sales Management knows this and we are evolving our product to keep with the times (with the addition of mobile apps and even better user features coming out of development/user research) though it can seem like this is slow moving from a Sales standpoint. We will continue to improve with our software and internal functions with reviews like yours that let us know what we can do better, thank you for that!
Viewing 148 - 150 of 1,296 Reviews

Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.