Miracle-Ear reviews

3.0

34% would recommend to a friend

(417 total reviews)

Emiliano Di Vincenzo

59% approve of CEO

46% positive business outlook

Miracle-Ear has an employee rating of 3.0 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miracle-Ear employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

417 reviews
1.0
Dec 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Making a difference in a persons every day life is so important. The people you deal with on a day to day basis are generally amazing. My co-workers (in office only) were awesome. We were all new, and ready to make our mark in this career!

Cons

Where do I start. I have NEVER worked for a company that has an openly closed-door policy. I actually was told NOT to ask questions to the owner of the company, I was also told not to talk to him at all unless I was in dire need. I was hired on as a "marketing coordinator".. This title needs to simply say receptionist. It was a total bait and switch. I don't mind doing receptionist/administrative tasks, but don't sell one thing, and give another. I gave a marketing idea, and it was blown off and I was immediately told everything I was doing wrong. I worked here for a whole 1 1/2 months, and although I LOVED my job, I absolutely hated the nit picking, the SUPER micro management, the impersonal nature, and extreme ego of these people. One last thing... Calling offices and hanging up on people just to see how they are going to answer the phone is NOT the right way to do things. After awhile, it is just a bit over kill. On a final note, at my location, not a single piece of information is ever shredded. Very personal information does get thrown away....

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping elderly with their hearing Gaining more admin experience

Cons

-Managers lied about job description and pay -Micromangement from both managers and coworkers -Blame heavy culture, passive aggressive management -You have to train yourself -Cold calling the elderly and feeling bad about it -Nepotism based hierarchy -Either your store is slow and boring or constantly busy and chaotic Helping people hear clearly is so satisfying and fulfilling. But management is controlling and cult like and won't train you properly. When I'd ask questions I'd get word filled non answers so they can say they helped you, and management will call you dumb if they don't ignore your questions completely. There's a lot of really talented Hearing specialists at this company but management takes advantage of that and makes them go to work at different stores throughout the region like they're pawns. A lot of people I've talked to said they will often have to travel 1 or 2 hours to get to work for open houses and this was unfortunately normalized. It's sad management consistently keeps morale low, its most likely whats causing high turnover rates and keeping good employees from staying long. A lot of these hearing specialists deserve better rather than being made to travel crazy distances and work multiples stores. Overall, I think management is lacking in ethics and empathy and overtime it can trickle down to the employees

avatar
Miracle-Ear Response
1mo
Thank you for sharing your experience. We’re sorry to hear about your concerns related to management and training, and we’re actively working to improve consistency in leadership support and employee development. Your feedback is valued.
1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work. Laid back. Repetetive.

Cons

No room for growth. No guidance from management. Almost cult like feeling from management. Didn't honor customers not wanting calls. Told to call anyway.

avatar
Miracle-Ear Response
2mo
We value all feedback for our franchise partners and take comments like yours seriously as part of our ongoing efforts to improve.
Viewing 82 - 84 of 417 Reviews

Glassdoor has 428 Miracle-Ear reviews submitted anonymously by Miracle-Ear employees. Read employee reviews and ratings on Glassdoor to decide if Miracle-Ear is right for you.