Miracle Software Systems reviews about "training"

Honestly I did not have any issues that was unique to this company.

There was poor organization, management was very tight-knit and had a tendency not to listen to employees. No training to speak of, I pretty much had to create my job, whole cloth. What's worse, no guidance. I would ask for feedback make suggestions and get the brush off, or shrugs. If you are interested in working here please note that if you are not IT or management, you will be offered the lowest amount possible for the market. Oh, and they pay only Once Per Month. So if you need a bi-monthly check, this won't be for you.

Where to begin. Low pay for the position. Expectation to be working 24/7. Bad to no training for offshore and US sales teams. They trained the offshore team to beat on prospects, many times calling the same prospect 10 or more times a day. Commission was a joke. 1% for new business, .5% for existing. But it was up to management discretion as to whether you actually got anything and most times they find a way to keep it from you. Plus you have to wait a minimum of 3 months from the time you make a sale until you see any commission. And if you leave, you get nothing. Frantic management from the top down. Every day there was a new goal, a new agenda and a new panic. They rest on their partnership with IBM and have VERY LITTLE EXISTING BUSINESS. Name recognition is nonexistent and marketing is run by the owners kid who knows nothing about marketing. Look at the website and you'll see what I mean. Also the lying! So much lying in that place. Work life balance was nonexistent.

As of now, the only thing I can say is that some of our Practice Leads seem overwhelmed with the amount of work on their plates.

The commission structure is really bad. 1.00% for new business and 0.05% for existing. Overall, the CEO of the company means well, however the problem is that he views his philanthropic ventures in India as the means to all. This is understandable, since he is from India, and they have very poor living conditions, however he cannot expect sales professionals in the United States to understand and adapt to this philosophy. Everyone is a product of their environments, sales people or employees in the US won't just say "Okay, you can treat us terribly because I live like a king compared to those in India." For smart people that understand dynamics, this is really what it boils down to and this is why they currently have problems. Prasad views any complaints (even if they are warranted) as ridiculous considering he has been through hell and back, and is very generous to those in need. I'm hopeful for the company, but I don't regret my exit at all and would never return or suggest them as an employer. This company won't go under, however they will struggle to compete with the giants (of which they certainly want to become) and this is because they do not understand you have to pay people to get there, and appreciate people to stay there. They made a huge mistake in some recent leadership hires that resulted in somewhat of a mass exodus from those who were loyal to the company for a very long time. It's understandable, many companies hire guns externally to shake the tree, however you should never risk losing people who have been you with your over a decade - especially on the sales side. Easier said than done, but as a CEO, Prasad, part of your responsibility is to admit where you've been wrong and correct your mistakes. This is why Steve Jobs died, he refused cancer medications until it was too late. He is just an anomaly and anyone that looks at Apple and thinks that's how business is done - they are just another inexperienced person, to be very forward here. In short, they really do expect you to hit the ground running without any training at all - another result of trying to expand rapidly without a shred of strategic initiative behind them. The people they've hired into leadership have no experience with the actual company and hold dual badges at IBM - thus they do not really care if the expansion works out or not - it's basically an experiment to them. I have seen a lot of things, but it's truly shocking that the people leading the sales teams convinced Prasad to hire them. It's highly unlikely the same people will be there in 1-2 years from now, and Prasad knows it. However, I seriously doubt the culture will change, and again you will be viewed as a means, not a real person. You all should be more careful. We have court systems in the United States for a very good reason. Prasad - keep fighting the good fight for those in India, but remember people are humans here, too.

No guidance, no official training that I have seen. This black box called management exists, but I have heard nothing of my employment reviews or status of client side projects. There is little to no work to actually be done. Off shore teams are friendly at first, but it seems that work is fought over rather than completed.

the rest of other teams are very very worse especlially HR team think they are the founders of the company and put so many rules to yu, I worked for almost two years and there will be no career growth. you should be a slave if you join there and the salaries are very very less and you dont know why your salary deductions are more...

Salary is less for employees.

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