MobilityWorks reviews

2.8

38% would recommend to a friend

(26 total reviews)

Bryan Everett | Christine Schaefer | Eric Mansfield | Mark Minatel

40% approve of CEO

31% positive business outlook

Reviews by job title

26 reviews

Reviews about "Culture"

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3.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work place with the right people

Cons

Training is horrible, we train with videos that teach us nothing but how to use a tablet or a computer and download documents. Takes too much time to figure out how to and we have equipment (computer,tablets) that is not up to date to keep up with training demands and daily work duties. We don't have proper company training personnel for new employees that will do it face to face, hands on. Management are not monitor to make sure that are doing their manager duties properly or correctly. Also they are not being held accountable when they consistently make errors that affect the locations moral and culture status. Some employees get away with bad installation and workmanship and not being held either. There is no corporate personnel involvement in the locations to improve and watch how shops are run on a daily basis. There is a lot of space for improvement and every year no changes are made to make a better working environment in all aspects. We fill out a review every year and we hardly see any changes.

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MobilityWorks Response
3y
Thank you for taking the time to share your feedback regarding your experience as a Mobility Technician at MobilityWorks. We value your input and are committed to addressing your concerns to ensure a better working environment for all our employees. We are glad to hear that you find MobilityWorks to be a great workplace with the right people. Our team members are the backbone of our organization, and we appreciate your dedication and commitment to your role. We understand your frustration regarding the training process and the use of videos. We apologize for any inconvenience caused by the lack of comprehensive training materials. We acknowledge that face-to-face, hands-on training can be more effective in certain situations. We are actively working on improving our training programs and exploring ways to enhance the learning experience for our employees, ensuring they have the necessary skills and resources to excel in their roles. We take your concerns about management and accountability seriously. It is crucial for our management team to effectively carry out their duties and provide guidance and support to our employees. We will address this issue promptly and take steps to ensure that management is adequately trained, monitored, and held accountable for their actions. We value a culture of transparency and open communication, and we encourage you to bring any specific concerns about management or workmanship to the attention of HR or the appropriate channels so that they can be properly addressed. Your feedback regarding corporate personnel involvement is noted, and we understand the importance of their presence in improving the overall operations and culture of our locations. We are actively reviewing our strategies to ensure that our corporate teams are more involved in monitoring and providing support to our locations on a regular basis. Regarding your comments about the annual review process, we appreciate your feedback. Our intention with these reviews is to identify areas for improvement and implement necessary changes. While we strive to make positive changes based on feedback received, we understand that there is room for improvement in effectively communicating and implementing those changes. We are committed to enhancing our processes to ensure that your concerns are addressed and meaningful improvements are made. Your feedback is valuable to us, and we encourage you to continue sharing your ideas, concerns, and suggestions for improvement. Together, we can create a better working environment for everyone. Thank you for your commitment and dedication to MobilityWorks. We are determined to address these issues and create a positive and fulfilling work environment for our employees.
3.0
Jun 12, 2023

Great company to work for despite shortcomings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LOVEIT Culture Work/Life balance Flexibility based on position Room to grow and improve

Cons

Limited training Lack of retaining talent and high turnover in key positions Obsessed with growth over improvement of current stores

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MobilityWorks Response
3y
Thank you for taking the time to share your feedback about your experience as an employee at MobilityWorks. We appreciate your honesty and commitment to helping us create a better working environment for all our employees. We are pleased to hear that you find MobilityWorks to be a great company to work for, and we value your positive feedback regarding our LOVEIT culture, work-life balance, flexibility, and opportunities for growth and improvement. We are committed to maintaining these positive aspects and ensuring they continue to be a part of our company's foundation. We understand your concerns regarding limited training. We recognize the importance of comprehensive training programs to support our employees in their roles. We are actively working to enhance our training initiatives and provide our team members with the necessary resources and support to succeed. Your feedback highlights an area where we can make improvements, and we are committed to addressing this issue to ensure that our employees receive the training they need to excel. We take your concerns about talent retention and turnover in key positions seriously. Retaining and valuing our current talent is a top priority for us. We are reviewing our talent management strategies to ensure that we provide a supportive and rewarding environment that encourages our employees to grow and develop their careers with us. We are committed to creating opportunities for advancement and recognizing the contributions of our dedicated team members. Regarding your advice to focus on improving current stores over constant growth, we appreciate your perspective. We understand the importance of nurturing and enhancing our existing locations to ensure their success and satisfaction of our customers. While growth is essential for our organization's progress, we are equally committed to improving our current stores, streamlining operations, and enhancing the overall customer experience. Your feedback reinforces the need for us to strike the right balance between growth and improvement, and we assure you that your advice is being taken into consideration. Thank you for sharing your thoughts and suggestions. We value your input as it helps us identify areas for improvement and shape our strategies moving forward. We encourage you to continue providing feedback and suggestions that will contribute to the betterment of our company. We are grateful for your dedication and commitment to MobilityWorks over the past 8-10 years. We remain committed to addressing your concerns and creating a positive and fulfilling work environment for all our employees. Best regards,
5.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

The people I work with are great people. They are dedicated, and relate to each other to create a real family atmosphere. I am a very experienced sales consultant, nevertheless, the GM has personally coached me, helping me to get the most out of my abilities.

Cons

You have to be prepared to have empathy working with the disabled community. You see people in some very tough situations, but it is personally rewarding to be able to help them regain their freedom.

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MobilityWorks Response
3y
Dear Glassdoor User, Thank you for taking the time to share your feedback about your experience as a Certified Mobility Consultant at MobilityWorks. We appreciate your input and value your perspective. It's wonderful to hear that you have found the people you work with to be great and that there is a strong sense of dedication and camaraderie among your colleagues. At MobilityWorks, we believe in fostering a supportive and inclusive work environment where everyone feels like part of a family. We are thrilled to know that your GM has personally coached you and helped you maximize your abilities as a sales consultant. Our commitment to professional growth and development is a key aspect of our company culture, and we strive to provide the necessary support and resources for our team members to succeed. We understand that working with the disabled community requires empathy and sensitivity. It's commendable that you recognize the challenging situations people may face and find personal reward in helping them regain their freedom. At MobilityWorks, we are passionate about empowering individuals with mobility and independence, and we appreciate your dedication to making a difference in the lives of our customers. Thank you again for sharing your thoughts. We value your contributions as a Certified Mobility Consultant and look forward to continuing to provide you with a rewarding and fulfilling career at MobilityWorks. Best regards,
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