Modern Animal reviews

4.3

86% would recommend to a friend

(172 total reviews)
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Steven Eidelman

88% approve of CEO

85% positive business outlook

Modern Animal has an employee rating of 4.3 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Modern Animal employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

172 reviews
2.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Others who work on the support team are generally phenomenal. - There is a "we are in this together" attitude that makes the cons a tad more manageable. - The company's mission/vision is clear, and it feels impactful to work on such meaningful work.

Cons

- highly toxic office environment (this was mentioned by another reviewer, can confirm its true) filled with gaslighting, manipulation, and string pulling from behind the scenes - volatile leadership team that acts on emotions more often than facts - extreme lack of trust from senior leadership team, trickling down to employees - lack of transparency around company policies like PTO, pay, benefits for remote/hyrbid employees - support team members are often doing the work of 2-3 other roles that org did not want to back fill - Junior Senior Leadership Team/ Junior VPs who are making decisions that ultimately cause a lot of mismanagement, double work, ever-changing fires. - high bias in promotion process. those who promoted into higher level roles are typically favorited by senior-leaders, and are promoted more quickly with better compensation and less push back. Those who are not, are often denied a justified promotion/scope and still obtain additional job duties when someone quits. - little work-life balance, constant fires that are created/poked at by senior leaders the office side of the business was a web it took me months to untangle from, with the damage that was done to my mental health. I hope that those who work in the vet practices are not experiencing the same, that would break my heart.

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Modern Animal Response
2y
Thank you for taking the time to provide this detailed feedback. While we're encouraged by your sentiment about the camaraderie within the Support Team and how the company’s mission added meaning to your work, we do not take your critical feedback lightly. As we grow we recognize that the fast-paced environment of the Support Team can be challenging, and at times may require team members to wear multiple hats. We will continue to anchor to our value of Striving for Simplicity and are committed to improving transparency and efficiencies with our policies. Thank you again for sharing your honest feedback and for your contributions to the team during your time with us.
1.0
Mar 6, 2024
Recommend
CEO approval
Business Outlook

Pros

There is literally no pros to working here

Cons

This is a toxic work culture. There is a CS group text the manager made where all they do is talk poorly about other coworkers who are not in the group chat from the same team. How is that supportive culture? You will only get meetings if you are well liked. HR is a joke and never knows what's going on. Make sure to record your meetings because they will gaslight you later when you quote them. Nobody communicates with each other in this company and you will constantly be picking up certain lazy people slack. It's cliquey and if you don't become best friends and suck up to managers, you will have a terrible time. There is little to no training. All of the People are encouraged to come forward with their feedback then gaslit by management and wrote up for no reason. The retaliation here is unmatched if you try to complain about any of the manager's favorite people not fulfilling their job duties and it's honestly a joke. They are like a MLM preaching about work life balance, appreciating employees, and their open door policy but literally could not care less about anyone outside of the circle If you care about yourself or your mental health apply elsewhere. You will constantly be expected to answer messages off the clock and attend weekly meetings outside of your working hours. People brag about working until 9 or 10pm off the clock on the prescription portals as if that’s expected of everyone. They will tell you there is growth opportunities in your interview but after working there for a year, you find out that's just a lie they use to get you in. Use this as a bridge to your real job where you will be respected.

2.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

mission is great clinics are welcoming, great doctors. my doggos love it. many very smart and ambitious people work very very hard will help build resume because you'll probably wear a lot of hats

Cons

you will work extremely hard with very little appreciation blame environment, gaslighting, esp exec leadership (COO) senior leaders acknowledge this and stick their heads in the sand

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Modern Animal Response
2y
Thank you for sharing your perspective with us. We're pleased to hear that you appreciate our mission, welcoming clinics, and dedicated team of doctors. It's always rewarding to hear that our efforts positively impact our companion animals and their owners. We hear your concerns regarding workload, appreciation, and the culture surrounding blame. Your feedback is important to us and we take it seriously. As a current employee, we would love to continue this conversation with you (please reach out in HR Help) as we are committed to addressing these issues and fostering a positive and transparent culture moving forward. Thank you again for sharing with us, and we look forward to hearing from you.
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Glassdoor has 173 Modern Animal reviews submitted anonymously by Modern Animal employees. Read employee reviews and ratings on Glassdoor to decide if Modern Animal is right for you.