Money Mart reviews

3.3

56% would recommend to a friend

(651 total reviews)

Peter Kalen

73% approve of CEO

54% positive business outlook

Money Mart has an employee rating of 3.3 out of 5 stars, based on 651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Money Mart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

651 reviews
1.0
Jul 2, 2019

Worst company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Atleast you are not unemployed!

Cons

Management sucks, they have zero to no knowledge about call centers. Brandon has no knowledge of loan servicing and may only be employed as a favor to someone. To ask him a question is to take to yourself. Christine will show interest in learning what you in the call center but is trying to make a corrupt company have basic policies and procedures. Everyone is on the phones miss informing customers of information all day. You can't call 2 people back to back and get the same answers. This call center in malvern won't be around long. It is poorly managed and operated. They no idea what work life balance is. Turn over here is very fast pace. Training is terrible.

3.0
Jun 21, 2019

Upper Managment needs a priority check.

Recommend
CEO approval
Business Outlook

Pros

Flexible hours(if you get a manager who gives you them) High level of growth(because nobody lasts) The only reason why I stayed so long was because I had one mentor who left due to upper managment.

Cons

High turn over rate due to lack of managment. My four years here upper managment has been a mess. All the managers are childish and need to grow up and care for their employees. It’s the district managers job to enforce this. Money Mart is constantly short staff and believe they don’t deserve to give their employees mileage when helping other stores. This company has become penny pinchers. They use to start employees a little bit above minimum wages but now they do the bare minimum. They have came up with a whole system on validating .10 cent raises due to your ability to work and sale. Mind you CSRs have a lot to do in one day and the slow computers don’t help. Money Mart will come up with any excuse to not pay you what you deserve. The computer system is terrible and if your store fails due to sales because of this computer failure it’s your issue. Upper managment thinks it’s also okay to have these young woman work alone with no security and close alone with no security. It’s ridiculous. Pay people to protect your people at least since you guys don’t pay well.

3.0
May 8, 2018

Finance

Recommend
CEO approval
Business Outlook

Pros

Work life balance Open office space Gym on site People

Cons

Lets do more with less mindset, without going through the proper steps to identify inefficiencies strategize in making improvements Promotions were based on who you know and not about what you can do or what you have done to prove your worth. Making it hard to get to next level

Viewing 7 - 9 of 651 Reviews

Glassdoor has 673 Money Mart reviews submitted anonymously by Money Mart employees. Read employee reviews and ratings on Glassdoor to decide if Money Mart is right for you.