MongoDB Customer Service Manager (CSM) reviews

3.9

86% would recommend to a friend

(17 total reviews)

CJ Desai

Not enough data to show CEO approval

86% positive business outlook

Customer Service Manager (CSM) employees have rated MongoDB with 3.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. MongoDB is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
1.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- Learn a very technical product - Work with smart people

Cons

- Management is toxic, expect employees to be robots not people - Expect to work 10-12 hour days regularly - Ever increasing variable comp targets that you won't know until the quarter is almost over - Most of the organization is looking elsewhere for new jobs

4.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Really smart nice people to work with. Unique consumption model

Cons

Lack of leadership around what systems to use internally Hard to get time with your manager

Viewing 10 - 12 of 17 Reviews

Glassdoor has 2,826 MongoDB reviews submitted anonymously by MongoDB employees. Read employee reviews and ratings on Glassdoor to decide if MongoDB is right for you.