Jan 27, 2022
MongoDB Customer Service Manager (CSM) reviews
86% would recommend to a friend
CJ Desai
Not enough data to show CEO approval
86% positive business outlook
Customer Service Manager (CSM) employees have rated MongoDB with 3.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. MongoDB is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Reviews by job title
17 reviews
Aug 10, 2020
MongoDB Response
5yThank you for taking the time to provide feedback; we respect your concerns. Our goal is to ensure that everyone has a positive experience at MongoDB. It’s important to us that every employee at MongoDB feels valued, respected, and heard by their managers.
After nearly 13 years with the company, our co-founder Eliot Horowitz stepped down as CTO in mid-July but he continues to serve as technical advisor to MongoDB. We are excited that Mark Porter joined as our new CTO on July 20th to help lead our teams as they further develop our technology and products. We look forward to the contribution that Mark will make to our company.
We are continuously working to create a culture of growth, inclusivity, learning, and development. Several of the ways we do this is through providing support, coaching, enablement, and training for all employees and feedback is a key part of this process. If you would be open to sharing more about your experiences, please get in touch with our Employer Brand Manager, jess.katz@mongodb.com.
