Is Mr. Handyman a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Mr. Handyman have rated their employer with 4.4 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Mr. Handyman employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Mr. Handyman now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Mr. Handyman .

Does Mr. Handyman pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Mr. Handyman with 3.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Mr. Handyman.

What are the top reviewed jobs at Mr. Handyman?

Technician (32) , Customer Service Representative (16) , Customer Service Representative (CSR) (16) , Handyman (15) , Service Technician (8) , Office Manager (7) , Maintenance Technician (5) , Field Service Technician (4) , Owner Operator (3) , Administrative Assistant (2) , Assistant Technician (2) , Field Technician (2) , Franchise Owner (2) , Manager (2) , Office Assistant (2)

What are the pros of working at Mr. Handyman according to real employee reviews?

"pay is good" ((in 12 reviews)); "Great people to work for." ((in 5 reviews)); "Friendly staff." ((in 4 reviews))

What are the cons of working at Mr. Handyman according to real employee reviews?

"Irregular hours and constantly had to double check pay." ((in 4 reviews)); "Still, it's good money and more consistent than working inpendently." ((in 4 reviews)); "There are NO benefits at all, despite what the ad and website states." ((in 4 reviews)); "Office manager was happy until anyone started showing promise." ((in 3 reviews)); "When I was hired I was promised set hours, work life balance and a decent salary." ((in 3 reviews))

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Mr. Handyman

Part of Neighborly®

Mr. Handyman Customer Service Representative CSR reviews

4.4

82% would recommend to a friend

(16 total reviews)

Brian Meussner

100% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

Customer Service Representative (CSR) employees have rated Mr. Handyman with 4.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Mr. Handyman is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

5.0

Jan 21, 2026

Great Place to Work & Grow

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Exceptional Training Honest/Fun Work Environment Continuous Growth Opportunities Constant Support for Upper Management

Cons

I do not believe working for Mr. Handyman has any cons. I love my office job with this company.

Mr. Handyman Response

5mo

We’re thrilled to hear you’re enjoying the training, supportive leadership, and a fun, honest work environment—along with opportunities to grow. We truly appreciate the work you do as a CSR and we’re glad you’re having such a positive experience with your team at Mr. Handyman!

5.0

Jun 2, 2025

I like working here

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great company, I like my co workers and my boss.

Cons

very busy in the summer

5.0

Nov 8, 2024

A plus

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Respect, growth, culture, vision, proccess

Cons

N o p e .

Viewing 1 - 3 of 16 Reviews

Jobs at Mr. Handyman

Customer Service Representative (Hybrid)

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative / Dispatcher

Customer Service Representative / Dispatcher

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Mr. Handyman

Mr. Handyman Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Place to Work & Grow

I like working here

A plus

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