Is Mr. Handyman a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Mr. Handyman have rated their employer with 4.4 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Mr. Handyman employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Mr. Handyman now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Mr. Handyman .

Does Mr. Handyman pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Mr. Handyman with 3.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Mr. Handyman.

What are the top reviewed jobs at Mr. Handyman?

Technician (32) , Customer Service Representative (16) , Customer Service Representative (CSR) (16) , Handyman (15) , Service Technician (8) , Office Manager (7) , Maintenance Technician (5) , Field Service Technician (4) , Owner Operator (3) , Administrative Assistant (2) , Assistant Technician (2) , Field Technician (2) , Franchise Owner (2) , Manager (2) , Office Assistant (2)

What are the pros of working at Mr. Handyman according to real employee reviews?

"pay is good" ((in 12 reviews)); "Great people to work for." ((in 5 reviews)); "Friendly staff." ((in 4 reviews))

What are the cons of working at Mr. Handyman according to real employee reviews?

"Irregular hours and constantly had to double check pay." ((in 4 reviews)); "Still, it's good money and more consistent than working inpendently." ((in 4 reviews)); "There are NO benefits at all, despite what the ad and website states." ((in 4 reviews)); "Office manager was happy until anyone started showing promise." ((in 3 reviews)); "When I was hired I was promised set hours, work life balance and a decent salary." ((in 3 reviews))

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Mr. Handyman

Part of Neighborly®

Mr. Handyman Customer Service Representative CSR reviews

4.4

82% would recommend to a friend

(16 total reviews)

Brian Meussner

100% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

Customer Service Representative (CSR) employees have rated Mr. Handyman with 4.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Mr. Handyman is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Oct 7, 2024

Not who they claim to be

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Monday through Friday schedule. No weekends.

Cons

No vacation time. Management has office favorites. Got in trouble for calling in sick. Office manager was happy until anyone started showing promise. Narcissistic, sociopathic behavior.

3.0

Feb 13, 2024

Fine work if you know what you’re doing

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Staff was nice, they catered breakfast once a week

Cons

Sedentary, very routine, tough if you do not know a lot about contracting work

5.0

Jan 7, 2024

Great Company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

There are bonus opportunities, the managers/owners are nice and the work is steady.

Cons

It's really a great environment to work in, can't think of any real con.

Viewing 4 - 6 of 16 Reviews

Jobs at Mr. Handyman

Customer Service Representative (Hybrid)

Customer Service Representative

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Customer Service Representative / Dispatcher

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Mr. Handyman

Mr. Handyman Customer Service Representative CSR reviews

Ratings by category

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Not who they claim to be

Fine work if you know what you’re doing

Great Company

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