Is Mr. Handyman a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Mr. Handyman have rated their employer with 4.4 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Mr. Handyman employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Mr. Handyman now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Mr. Handyman .

Does Mr. Handyman pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Mr. Handyman with 3.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Mr. Handyman.

What are the top reviewed jobs at Mr. Handyman?

Technician (32) , Customer Service Representative (16) , Customer Service Representative (CSR) (16) , Handyman (15) , Service Technician (8) , Office Manager (7) , Maintenance Technician (5) , Field Service Technician (4) , Owner Operator (3) , Administrative Assistant (2) , Assistant Technician (2) , Field Technician (2) , Franchise Owner (2) , Manager (2) , Office Assistant (2)

What are the pros of working at Mr. Handyman according to real employee reviews?

"pay is good" ((in 12 reviews)); "Great people to work for." ((in 5 reviews)); "Friendly staff." ((in 4 reviews))

What are the cons of working at Mr. Handyman according to real employee reviews?

"Irregular hours and constantly had to double check pay." ((in 4 reviews)); "Still, it's good money and more consistent than working inpendently." ((in 4 reviews)); "There are NO benefits at all, despite what the ad and website states." ((in 4 reviews)); "Office manager was happy until anyone started showing promise." ((in 3 reviews)); "When I was hired I was promised set hours, work life balance and a decent salary." ((in 3 reviews))

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Mr. Handyman

Part of Neighborly®

Mr. Handyman Customer Service Representative CSR reviews

4.4

82% would recommend to a friend

(16 total reviews)

Brian Meussner

100% approve of CEO

85% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

Customer Service Representative (CSR) employees have rated Mr. Handyman with 4.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Mr. Handyman is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

5.0

Oct 18, 2022

Great place to work!!!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

This is a place that encourages a team atmosphere! No two days are the same since you are working with changing days and changing elements. Fast paced atmosphere and opportunity for growth.

Cons

Not much that I can think of

5.0

Oct 8, 2022

Fantastic Work Environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great communication, teamwork, support with a positive work environment. Open lines of communication and supportive team all around from management to technicians.

Cons

Dealing with people can be stressful

5.0

Apr 21, 2022

the owners are great!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Fun and friendly environment fair compensation great incentives the day goes by so fast because of the workload and having fun

Cons

I have none at this time

Mr. Handyman Response

Thank you for taking the time to explore opportunities with your local Mr. Handyman office. Mr. Handyman is always looking for talented individuals to join the team.

Viewing 10 - 12 of 16 Reviews

Jobs at Mr. Handyman

Client Concierge Representative

Customer Service Representative / Dispatcher

Customer Service Representative / Dispatcher

Customer Service Representative / Dispatcher

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Mr. Handyman

Mr. Handyman Customer Service Representative CSR reviews

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Great place to work!!!

Fantastic Work Environment

the owners are great!

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