NAVEX reviews

3.9

72% would recommend to a friend

(714 total reviews)
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Arpan Sheth

Not enough data to show CEO approval

66% positive business outlook

NAVEX has an employee rating of 3.9 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

714 reviews
5.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great and dedicated employees. Everyone is very nice in the San Francisco office and collaborative. CEO very dedicated and respectable.

Cons

Commute is hard when living outside of San Francisco. Sometimes its hard to work with other employees who are remote.

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NAVEX Response
10y
Thank you for your feedback. Our team is truly our greatest asset.
1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Some career opportunities. Decent work/life balance for certain non-travel and non-management positions. Most immediate peers and some in middle-management are enjoyable and competent people.

Cons

Owned by private equity and financed through debt, NAVEX exists only to generate profit at the expense of the people. Management is cutting costs wherever possible and usually the employees take the brunt of the cuts. Salary is at least 50% below industry standards. Compensation increases are at 1-3% per year which is only slightly better than the Portland metro area Consumer Price Index of 1.5-2.5% (in other words, some employees make less this year than last year). Benefits like healthcare are the minimum to comply with regulations. The culture at NAVEX is non-existent. It feels dead on the inside and management will not make changes because they are concerned of outside perceptions. Management maintains the cultural status quo in fear of upsetting their customer base. Management doesn't want to be seen as anything other than the gold standard for ethics and compliance which is at the expense of cultural growth. The culture at NAVEX is like the character Patrick Bateman in American Psycho -- perfect, wealthy, and happy on the outside but dead on the inside. Terrible office location in Lake Oswego with poor access to amenities and lack of public transportation options. Working remotely is highly discouraged by management.

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NAVEX Response
10y
Thank you for your feedback. I am most saddened to hear that your experience with our internal culture was anything other than stellar. Over the past year, we have worked to implement several programs to improve our culture: *monthly employee lunches to bring everyone together, *quarterly meetings to recognize high performers and promote transparency through regular communication with leadership, *updated core values developed by our employees so it will resonate with our team members, *community outreach initiatives so we can make an impact with people in our area, *opportunities to interact outside of the office through softball, soccer, choir, and others. For 2015, Our attrition rate is 2% less than the average for our type of company, so I am happy that our efforts are reaching some team members. However, anything less than a 5 star experience for anyone on our team means that we have room to improve, and we will!
1.0
Sep 29, 2015

Sales driven organization with zero focus on employee well being

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Do the free veggies on Wednesday count? I tend to think not since they serve as lunch for most of us as we can barely afford to pay our bills.

Cons

Arrogant & untouchable managers, pathetic pay across the company, condescending treatment from those over you, lack of career development, terrible training in each department which is reflected in the poor customer service given by each department, and ridiculous benefits.

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NAVEX Response
10y
If you have raised concerns at NAVEX4NAVEX, each report we receive is fully investigated and we try to respond within 48 hours of each report. Know that you are heard, but sometimes this means a full investigation does not result in substantiated findings. I am sorry to hear this has been your experience, but we are doing a lot to offer opportunities to our employees. For example, we recently established several university partnerships where employees can receive discounted tuition to continue their education. We also brought on three new trainers to help our employees develop in their careers, along with the coaches available to our call center staff. If you would like additional resources, coaching, or guidance on possible career paths, we can provide more information there as well.
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Glassdoor has 744 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.