NAVEX reviews

3.8

71% would recommend to a friend

(716 total reviews)
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Arpan Sheth

Not enough data to show CEO approval

66% positive business outlook

NAVEX has an employee rating of 3.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

716 reviews
1.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok, calm app for free instead of internet, they reward you in points at the company store when you succeed. Pizza parties and escape rooms. WFH.

Cons

Low pay. Job security is not good. Data/metrics used to track performance are not balanced with contextual analysis. Company is not independently owned, but rather by private equity firms that change hands constantly. This leads to consistent reorganizations and thus management changes, team mergers/dissolution, lay offs, low pay, and if you’re unlucky - they will fire you for performing poorly with arbitrary reasoning in order to get rid of your salary overhead. They will try to contest your unemployment claim if they can. Being owned by a private equity firm means the company is nothing more than an investment, and the employees nothing more than an object. Not able to “care” about individuals in this situation.

1.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Met some great people in training. Not much else.

Cons

Most of the negative reviews on here about the AE roles still hold true. It’s wild they get away with treating new hires this way. Hired 3x the amount of AEs vs the amount of open territories, which they never communicated during hiring process. They make you go through 3 “certifications” (mock sales calls/demo) during training but will decide who gets territories after 1 certification so they can fail/fire people if they don’t pass the next two or you’ll be put on the sales Bench, which they gaslight you saying that it’s a standard practice for SaaS companies. The favoritism is insane and the grading on these certifications is ridiculous. This is a revolving cycle with new hires so if you are thinking about taking a job here, think again because you most likely won’t have a position after 9 weeks of training…and that 9 weeks truly is your interview process to get a job here. Even when you’re in training with 15+ people you’ll see they are STILL hiring for more sales people with ZERO open sales territories. Seasoned sales folks stay far away. Sales leadership here sucks, plain and simple. There wasn’t a single quality I saw from my leader that made me ever want to work for them. The office environment is weird and the culture is non inclusive. Just a completely unethical company who doesn’t value employees as people, which is funny because they are selling/preaching ethical/speak up cultures with their products.

2.0
Feb 13, 2024

It's a decent starter job.

Recommend
CEO approval
Business Outlook

Pros

-My supervisor was pretty cool -Call volume was not high -All equipment needed is provided -They try to make it fun with little games

Cons

-You're micromanaged...and not even by your actual supervisor but the "senior" communication specialist -Systems and equipment is super outdated -Metrics are unrealistic and nitpicky -Pay. This was only a second job for me, but I would not have been able to survive off of this income alone -They want you to take people talking to you crazy for that low rate... get real. -Work life balance is POOR. You basically had to sell your first born child to try to get any time taken off. They have a point system and would give you a point for pretty much anything. -If you work a 4x10 schedule, you only get paid 8 hours on holidays. Already penny pinching with pay, but then they penny pinch on holidays that they force you to work. -They say you will get VTO on holidays if it's slow...you're not.

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NAVEX Response
2y
Dear Former NAVEX Team Member, Thank you for taking the time to share your feedback about your experience with our organization. We value all perspectives and take feedback seriously as we strive to create a positive work environment for all our team members. We're sorry to hear that your experience with us didn't meet your expectations, and we appreciate you bringing your concerns to our attention. Your feedback provides valuable insights into areas where we can improve and better support our team. While we understand that no workplace is perfect and there may be challenges, we're committed to addressing any issues raised as best we can and continuously improving our practices. I would encourage you to share any additional feedback directly with me via email at tyler.epps@navex.com Once again, thank you for sharing your feedback, and I also want to express our gratitude for being part of our team for the last 3 -4 years. Warmly, Tyler Epps Talent Brand Ambassador
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Glassdoor has 746 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.